1 to 2 of 2 Permanent Customer Engagement Jobs in Derby

Role Overview: The Head of Digital will play a critical role in shaping and executing the digital strategy to enhance customer experience, streamline operations and drive business growth. This leadership position requires a strategic thinker with a strong background in all digital channels. This is a business critical role … office. Key Responsibilities: Develop and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps … and customer portals. Lead and develop the digital team, fostering a culture of collaboration and continuous learning Ensure data security and comply with regulators Stay abreast of emerging technology and industry trends Qualifications and skills: Experience in a senior digital leadership roles in a regulated environment Strong knowledge of more »

What will you do as a Software Implementation Consultant? You'll be responsible for end-to-end implementation projects focused on the integration of customer ERPs (such as Oracle, SAP, and Sage) with a powerful, SaaS document automation platform. From conducting customer assessments and scoping out requirements to … Technical consultant Preferably have a background in SaaS (Software as a Service) Exceptional problem-solving, project management, and communication skills Willingness to travel for customer engagements, which means you must hold a valid UK passport Willingness to spend up to a paid 2 weeks initial training in Lyon, France more »