2 of 2 Permanent Journey Map Jobs in Derby

addition to Project, Change, and Product Management services Job description Content designers work on content that helps to form the end-to-end journey of a service, helping users complete their goal and government to deliver a policy intent. Their work may involve the creation of, or change … content design community in HMRC and across government. Person specification As a Content Designer, you will: line manage, support and mentor Junior Content Designers. map user journeys and processes. use best practice, data and research to design and iterate usable and accessible content. feed into content strategies for portfolios … feedback on work. demonstrable skill in developing accessible content for online guidance or transactions and working to style and standard guidelines. experience of journey mapping and needs analysis - being able to take existing content and identify gaps and overlaps. an ability to use metrics and user feedback to More ❯

Full time permanent Senior Business Applications Analyst - CRM (CRM, Yardi, RentCafe, Customer Journey, Implementation) Take your CRM implementation skills to the next level in a fully remote role with a FTSE 500 company transforming healthcare infrastructure. A Senior Business Applications Analyst - CRM (CRM, Yardi, RentCafe, Customer Journey … standardising software solutions across its portfolio to deliver top-tier resident experiences. You will need: 4+ years' experience in CRM implementation, including customer journey mapping Hands-on experience with CRM solution or residential property software management platforms Background in sales and customer experience systems Strong understanding of customer … the implementation and ongoing support of CRM and RentCafe modules, aligning multiple stakeholders across projects. You'll work cross-functionally to design customer journeys, map processes, and deliver a cohesive CRM experience across all UK care homes. Expect to partner with implementation teams, external consultants, and business stakeholders to More ❯