derby, midlands, united kingdom Hybrid / WFH Options
Redimeer
to the insurance sector. The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting rootcauseanalysis and reporting to provide actionable insights to the business teams. They will also liaise with the Financial Ombudsman Service as … resolution process. Regulatory Compliance: Work closely with the claims team to ensure that all complaints are addressed promptly and in compliance with regulatory requirements. RootCauseAnalysis: Conduct rootcauseanalysis to identify trends and underlying issues in complaints, and report findings to provide More ❯
to business made by individuals and function as a whole Act as a “trouble shooter” when required, identify pinch points or problem areas, ensure rootcauseanalysis is completed where appropriate and corrective measures are implemented into operations Able to work independently and under own initiative on … engineering management and local plant management Support in the training and developing of plant-based engineering teams and embed regional standards within sites. Complete rootcauseanalysis where appropriate and identify corrective measures Be a SME (subject mater expert) on engineering processes, tools and techniques including MTM More ❯
ticketing systems as appropriate. Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics. Lead rootcauseanalysis of major downtime events. Act as a network resource for technical issues and lead network-wide rootcauseMore ❯
ticketing systems as appropriate. Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics. Lead rootcauseanalysis of major downtime events. Act as a network resource for technical issues and lead network-wide rootcauseMore ❯
derby, midlands, United Kingdom Hybrid / WFH Options
Intec Select
organisation's data and IT infrastructure. Role & Responsibilities: Monitor networks and systems for security breaches, intrusions, and abnormal system behavior Investigate security incidents, perform rootcauseanalysis, and provide incident response support Conduct regular vulnerability assessments and penetration testing; assist in remediation efforts Maintain and manage SIEM … Security Information and Event Management) tools and log analysis Develop and enforce security policies, standards, and procedures Work with IT and development teams to implement secure system designs and configurations Support compliance initiatives (e.g., ISO 27001, NIST, GDPR, PCI-DSS) by assisting with audits and documentation Conduct security awareness More ❯
product and business goals. Provide mentorship and technical guidance to less experienced engineers. Promote collaboration across international and distributed teams. Engage in system architecture, rootcauseanalysis, and continuous integration processes What We’re Looking For: Degree in Computer Science, Software Engineering, or a related field. Professional … e.g., Lauterbach) is beneficial. Familiarity with configuration management, including version control, automated build systems, release management, and technical documentation. Strong analytical skills in requirements analysis, user story development, backlog management, and estimation. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate across teams and influence stakeholders. Experience More ❯
troubleshooting technical issues. Data Entry and Management: Accurate and timely input of employee data into the system, ensuring data integrity and security. Reporting and Analysis: Generating reports on HR metrics, analyzing data to identify trends, and providing insights to management. User Training and Support: Providing training to employees and … Global Support and Ticketing System : Oversee the HRIS support model, including ownership of the HR ticketing system . Ensure timely resolution of user issues, rootcauseanalysis, and improvements to reduce recurring issues. Continuous Improvement & Optimization : Identify opportunities to improve system performance, data quality, and user experience. More ❯
maintainability, and operational simplicity. Support secure identity and access solutions using Keycloak, and scalable routing with Traefik in containerized environments. Lead incident response and rootcauseanalysis, ensuring learnings feed back into IaC practices. You Have BS in Computer Science, Engineering, or a related field (MS or More ❯
and deployment of new Workday functionality and other ERP-related enhancements. The SME will provide technical leadership across all application development efforts, including release analysis, impact assessments, new module implementations, and continuous improvement of existing configurations. Key Responsibilities: Lead and participate in the end-to-end development and enhancement … best practices. Manage and prioritize support requests, enhancements, and implementation projects based on urgency, scope, and complexity. Collaborate closely with delivery teams on incidents, rootcauseanalysis, and ongoing work requests. Guide and mentor team members by providing direction, support, and Workday expertise. Facilitate workshops and working More ❯
derby, midlands, United Kingdom Hybrid / WFH Options
Halian
Responsibilities: Diagnose and resolve complex application and infrastructure issues across distributed systems. Participate in 24x7 on-call rotation, sprint planning, and SCRUM ceremonies. Perform rootcauseanalysis (RCA) and create technical documentation and SOPs. Develop scripts and tools to automate infrastructure provisioning and application deployment. Implement best More ❯
doing Manage and take ownership of support request, issues, incidents, and defects across the platforms. Management of incidents across the platforms. Input into the rootcauseanalysis and incident post-mortems off the back of service restoration. Troubleshooting and resolving issues and incident for first contact resolutions. More ❯
networking tools and visibility platforms (we’re building this with you) 🧠 What you’ll bring Strong infrastructure and network security experience Hands-on troubleshooting, rootcauseanalysis and remediation A proactive mindset — you won’t wait for alerts Knowledge of perimeter security, visibility tooling, and SD-WAN More ❯
department collaboration. Youll work with project engineers to define and execute safe work methods, escalate incidents to H&S/Operations Managers, assist with rootcauseanalysis, conduct site surveys and audits, manage contractors under RAMS, and act as Principal Contractor and Competent Person. Youll complete training More ❯
tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements Provide support to Data Centre Operations technicians Perform rootcauseanalysis of equipment failures Ensure all safety procedures are adhered to while performing work Take daily operational readings of all mechanical More ❯
and stakeholders. Support the maintenance of linguistic assets, including terminology updates and Style Guides. Manage LQA tasks: oversee hand-offs, implement feedback, and conduct rootcause analyses. Triage and oversee a queue for general vendor linguist inquiries. Report on quality results, keeping internal trackers updated and creating reports More ❯