1 of 1 Permanent Support Analyst Jobs in Derby

with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support. The Role The IT Support Analyst will deliver prompt and effective resolutions to technical issues or queries faced by colleagues, ensuring more complex issues are escalated to senior … are followed. They will provide an effective service to the organisation in its requirements for hardware configurations and asset management. You will: Provide ongoing support to the Digital Services Team in resolving IT issues/tickets. Provide End-user technical support and maintenance (hardware and software) on all … devices. Assist with rolling out of major software and hardware upgrades. Troubleshoot systems, telecoms and network problems, diagnosing and solving hardware/software faults. Support and Administration of the Office 365 desktop environment. Manage devices through the P3 device management solutions Maintain the Helpdesk system, recording appropriate information for More ❯