2 of 2 Permanent Telecoms Jobs in Derby

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. ...

service requests and problems Carry out regular operational checks and activity to proactively reduce the risk of incidents impacting the operation of the IT & Telecoms services. This will include carrying out preventative maintenance Maintain an accurate and timely record of all reported incidents, workarounds and resolutions within the DHU Service … Desk toolset Adhere to all processes and procedures for the delivery of secure and reliable IT & Telecoms services including Incident, Problem and Change Management processes The role will primarily be focused on managing, maintaining, troubleshooting and resolving issues relating to end user computing, including telephony and mobile telephony equipment ...