1 to 4 of 4 Permanent Analytics Jobs in Derbyshire with Remote Work Options

building products or a related technical field. A working knowledge of the key concepts of digital marketing and the main channels, techniques, measurement and analytics tools Proficiency in English. Familiarity with marketing software and platforms, such as CRM tools, CMS tools, data analytics, SEO/SEM, and social media platforms. more »

quality management and interaction analytics. If you have a knack for turning data into actionable insights and are passionate about improving patient care through analytics, we want to hear from you. Key Responsibilities Champion high-quality patient care and interactions across the NICE CXOne system. Drive and support the creation … of optimised quality reporting to align with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality analytics and voice interaction analytics. Oversee the usage of NICE CXOne Interaction Analytics and NICE Quality Central, including system optimisation, change management, and training. Lead and motivate junior analysts to deliver … analytics. Collaborate with the wider DHU 111 and IT teams to ensure alignment and consistency across operations. Experience and Qualifications Essential Substantial experience in analytics within a contact centre environment. Proficiency in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. more »

IEX WFM. Collaborate with the wider DHU 111 and IT teams to ensure alignment and seamless operations. Qualifications and Experience Essential Extensive experience in analytics within a contact centre environment. Proficiency in SQL, Power BI, VBA, MS Excel, and data visualization. Strong ability to turn data into actionable insights. Excellent … and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in change management. Expertise in collecting, processing, and analysing large datasets. Knowledge of data visualization best practices. Experience with problem more »

Analyst, you will: Provide analytical support to optimise patient care and help in resolving incidents. Support senior stakeholders with quality reporting, auditing, and voice analytics activities. Assist in optimising NICE CXOne Interaction Analytics and Quality Central. Produce daily/weekly/monthly quality and linguistic analytics reports, standardising and automating … candidate will have: Good problem-solving and analytical skills, with a working knowledge of SQL, Power BI, VBA, and MS Excel. Understanding of voice analytics methodologies and pathway quality management. Strong communication skills, with the ability to tell compelling stories through data. Self-motivation and a "right first time" attitude more »