12 of 12 Permanent Customer Experience Jobs in Derbyshire

Full time permanent Senior Business Applications Analyst - CRM (CRM, Yardi, RentCafe, Customer Journey, Implementation) Take your CRM implementation skills to the next level in a fully remote role with a FTSE 500 company transforming healthcare infrastructure. A Senior Business Applications Analyst - CRM (CRM, Yardi, RentCafe, Customer Journey, Implementation … in 2024 and 2025, this organisation is standardising software solutions across its portfolio to deliver top-tier resident experiences. You will need: 4+ years' experience in CRM implementation, including customer journey mapping Hands-on experience with CRM solution or residential property software management platforms Background in sales … and customer experience systems Strong understanding of customer journey design and best practices This is a key role where you'll drive the implementation and ongoing support of CRM and RentCafe modules, aligning multiple stakeholders across projects. You'll work cross-functionally to design customer journeys More ❯

services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. Platform Support is responsible for the timely resolution of all manner of issues affecting the business from partner setup/liaison … configuration, data integrity, performance, stability, reliability, and security of our customer facing platforms across Cloud, Comms, Distribution and Hardware. This is a Technical and varied role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. As well … providing general platform support, you will help support the other areas of Platform running and maintaining infrastructure for the application to make sure the customer platforms can handle the expected load and recover from failures. Training will be available to develop specific skills required for the role. What you More ❯

required. A good technical knowledge is essential to ensure incidents and problems are dealt with quickly and efficiently. A desire to provide an exceptional customer experience at all times is a must, along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide … network connectivity, and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service … in a timely manner with all customers. Create and maintain accurate documentation within the centralized management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training, and hands-on practical experience. More ❯

their clients' requirements. The role will be accountable for planning and overseeing projects to ensure they are completed on time and within budget. Prior experience in managing IT projects is essential, as well as an excellent technical background with strong networking and Azure experience. They will also identify smarter … all live projects. They will be responsible for ensuring projects are smoothly transitioned to the Service Desk for ongoing support. Key Responsibilities: Ensure excellent customer experience through effective delivery of projects to the agreed cost, time, scope, quality, and security constraints. Provide regular, accurate and timely client reporting … to meet and exceed customer's expectations. Deliver technical projects, utilising Project Support Engineers where required to further their skills. Establish regular, clear, and consistent channels of communication at all levels within the organisation and with the client. Establish clear objectives and expectations throughout the project, ensuring everyone understands More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

their clients' requirements. The role will be accountable for planning and overseeing projects to ensure they are completed on time and within budget. Prior experience in managing IT projects is essential, as well as an excellent technical background with strong networking and Azure experience. They will also identify smarter … all live projects. They will be responsible for ensuring projects are smoothly transitioned to the Service Desk for ongoing support. Key Responsibilities: Ensure excellent customer experience through effective delivery of projects to the agreed cost, time, scope, quality, and security constraints. Provide regular, accurate and timely client reporting … to meet and exceed customer’s expectations. Deliver technical projects, utilising Project Support Engineers where required to further their skills. Establish regular, clear, and consistent channels of communication at all levels within the organisation and with the client. Establish clear objectives and expectations throughout the project, ensuring everyone understands More ❯

you'll be responsible for daily and accurate reporting during campaigns, as well as active participation in social media groups to share successes and customer satisfaction. Key Responsibilities: Engage and excite customers through product demonstrations. Drive in-store sales and boost product awareness. Provide outstanding customer experiences. Maintain … daily and accurate reporting. Contribute to social media groups to share successes and customer satisfaction. Qualifications and Skills: Passion for technology and innovation. Excellent communication and presentation skills. Ability to learn and explain complex technological concepts. Previous retail or sales experience is a plus. Perks: Embrace diversity & inclusivity … being. Revel in a supportive company culture & grab hold of fantastic career prospects across Avidity Group. If you're ready to deliver an exceptional customer experience and be a true ambassador for leading tech products, apply NOW More ❯

over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT … Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯

service solutions in a dynamic environment? We're seeking a talented Service Design Architect to join our team, driving impactful change and designing seamless customer experiences. We are hiring a UK Service Design Architect to join an exciting, delivery-focused team in Digital and IT at Rolls-Royce. You … small team to identify Supply Chain partners and service models for new UK services. This role is ideal for someone with strong delivery focus, experience in designing and contracting service delivery arrangements with blue-chip providers, and integrating them into production alongside Solution and Enterprise architects and Project Teams. … The role requires a UK national with significant experience in Service (not solution) design and ITIL disciplines. Why Rolls-Royce? Rolls-Royce is an iconic brand at the forefront of innovation for over a century. We design, build, and service systems that provide critical power where safety and reliability More ❯