17 of 17 Permanent Customer Service Jobs in Derbyshire

tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning … Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. More ❯

to be recruiting for an additional 1st Line Support Administrators based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user community and over 200 remote locations. Tasks include end user support, license tracking, mobile device … 1ST LINE SUPPORT ADMINISTRATORS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and respond efficiently and effectively to requests received through the ICT service management tool (Manage Engine) Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Utilise and maintain the helpdesk tracking … the correct escalation process Assign users and computers to proper groups in Active Directory WHAT WE NEED FROM OUR 1ST LINE SUPPORT ADMINISTRATORS: Minimum 1yrs experience within a busy Service Desk environment Full clean driving licence essential as this role requires travel to remote locations Outstanding Customer Service/End User experience Excellent spoken & written communication skills More ❯

to be recruiting for an additional 1st Line Support Administrators based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user community and over 200 remote locations. Tasks include end user support, license tracking, mobile device … 1ST LINE SUPPORT ADMINISTRATORS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and respond efficiently and effectively to requests received through the ICT service management tool (Manage Engine) Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Utilise and maintain the helpdesk tracking … correct escalation process Assign users and computers to proper groups in Active Directory WHAT WE NEED FROM OUR 1ST LINE SUPPORT ADMINISTRATORS: Minimum 1yrs experience within a busy IT Service Desk environment Full clean driving licence essential as this role requires travel to remote locations Outstanding Customer Service/End User experience Excellent spoken & written communication skills More ❯

Field Service Engineer - Derby, UK page is loaded Field Service Engineer - Derby, UK Apply locations NOTTINGHAM, GBR time type Full time posted on Posted 3 Days Ago job requisition id R About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is … our customers' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape. Our unique perspective brings … NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner. Job Title: Field Service Engineer Location: Derby, UK POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY Installation, maintenance, and repairs on equipment within an assigned territory to assure continuity of customer operations and high More ❯

at our Group head office in Barlborough, Chesterfield. The Role Are you organised, analytical and have a good attention to detail? Are you passionate about IT and possess excellent customer services skills? Do you want to be a part of a friendly, driven team? If the answer is yes, then look no further, your next career could be with More ❯

shaping the company's digital future. The business is looking for a dynamic and experienced ecommerce leader with a strong commercial track record, strategic vision, and a passion for customer experience. You'll play a key role in delivering ecommerce growth, leading digital initiatives, and driving performance across UK & Ireland. This hybrid role is based within a commutable distance … Ireland Lead ecommerce performance and achieve key commercial KPIs (AOP, conversion, traffic, basket size) Champion continuous optimisation across UX, functionality and digital experience Collaborate with internal teams (marketing, digital, customer service) and external partners Oversee digital operations including inventory, promotions and customer journey Contribute to UK&I leadership team with a focus on innovation and people-first … Strong leadership skills and a proven track record of delivering ecommerce growth Proficient in ecommerce platforms, analytics tools and digital marketing strategies Passionate about health and wellbeing, and highly customer-centric A great communicator, highly collaborative, and confident in driving change Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce | Marketing | Digital | Tech | Retail More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks … who gets along with everyone, communicates professionally but with energy and enthusiasm, and is always ready to share knowledge and lend a hand. Youre all about delivering top-notch customer service, whether its for colleagues or clients. Problem-solving is your thingyou think on your feet and come up with solutions. Self-motivated and hands-on, you dont … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

Nottingham and Surrounding areas £30,000- £37,000- OTE 40k+ Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial … Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous More ❯

who are responsible for planning, procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence or be working towards obtaining one, and a valid passport. More ❯

businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What More ❯

businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What More ❯

to clients across the UK. The company is well-established within the Rail Rolling Stock repair and overhaul sector, with a strong reputation for the highest quality workmanship, excellent customer service and innovation. It is this, combined with increasing market opportunity, that forms the basis of their ongoing strategy for growth. As part of their ongoing investment in More ❯

an IT support/technician role High school diploma (preferably in Computer and Information Science or related discipline) Working knowledge of desktop hardware, Windows OS, and basic networking Excellent customer service skills and a methodical, solutions-focused mindset The ability to work independently with minimal supervision A willingness to travel within the UK and EU when required This More ❯

an IT support/technician role High school diploma (preferably in Computer and Information Science or related discipline) Working knowledge of desktop hardware, Windows OS, and basic networking Excellent customer service skills and a methodical, solutions-focused mindset The ability to work independently with minimal supervision A willingness to travel within the UK and EU when required This More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks … internal teams and external partners. Key responsibilities include maintaining accurate records, managing documentation, and assisting with improving processes. If youre proactive, efficient, and enjoy solving challenges to maintain high service standards, wed love to hear from you! What youll do: Were after someone super organised with great communication skills and experience in admin or coordination. Youll need to know … your way around Microsoft Office, love juggling priorities, and have an eye for detail. Being adaptable and a team player is key, as is delivering top-notch customer service. If youre proactive, enjoy solving problems, and thrive in a busy environment. Whats in it for you? We offer a range of benefits designed to support your life in and More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves … for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have More ❯

Officer to join our established security teamas a Multi-Site Officer covering a number of assignments withinDerby and surrounding areas. You willbe required to provide a high level of customerservice to visitors to the site, complete patrols andremain vigilant at all times. The successfulcandidate must have a valid SIA Licence as a minimum. You will need to beflexible and ready … reputation by complying withlegal requirements Contributing toteam effort by accomplishing related results asneeded Acting as afirst line support to customers and visitors to site,providing a professional and friendly service Understandingthe needs of our customer, respond accordingly tocustomer queries and requests and … take appropriateaction Maintainingprofessional conduct at all times Requirements Full5-year employment or education checkable history Validfrontline SIA licence DS or SG Valid UK DrivingLicence with access to a vehicle CustomerService experience and confidence to handle conflict in acorrect manner Flexible tomeet the job requirements Smartappearance and be well-groomed Reliable andpunctual High levelof enthusiasm and passion Ability towork in a More ❯