1 to 25 of 28 Permanent Customer Service Jobs in Derbyshire

Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer/Scientific Support Engineer … Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Stockport, Salford, Sale, Bury, Oldham, Altrincham, Wilmslow, Rochdale, Bolton, Stalybridge, Cheadle, Warrington, Glossop, Stretford, Northwich. JOB DESCRIPTION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will be our main ...

with some travel Job Purpose:To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To developrelationships with key influencers both internally and externally. To work as an integral part of the Service team to ensure a first-class customer service is always provided, whilst adhering to customer SLA’s.Functions:Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions ...

have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? To be considered for the role, you ll require the following essentials … Proven experience of providing excellent customer service Natural problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is essential Can learn and apply technical concepts Good working knowledge of CRMs Within this position, you ll also be: The main focus will ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

role will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements. Job Role: Make full use of all IT systems, TMS and customer portals to ensure efficient fleet … vehicles) and employee deployment. Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles/trailers/customer deliveries and backloads. Work closely with the Workshop to ensure vehicles and trailers are available to support the transport requirement, service scheduling is built into ...

Installation & Service Technician | Derby | Up to £35,000 + Vehicle and great benefits Are you the kind of person who enjoys being hands-on, solving problems, meeting customers and learning new technology? If so, this could be the perfect opportunity to join an innovative and growing business that … making workplaces safer across the UK. We are looking for an Installation & Service Technician to join a growing team in a newly created role due to continued business growth and increasing customer demand. This is a varied role that combines field-based installation work, customer support , product ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Installation & Service Technician | Derby | Up to £35,000 + Vehicle and great benefits Are you the kind of person who enjoys being hands-on, solving problems, meetingcustomersand learningnew technology? If so, this could be the perfect opportunity to join an innovative and growing business that is making workplaces safer … across the UK. We are looking for an Installation & Service Technician to join a growing team in a newly created role due tocontinued business growth and increasing customer demand. This is a varied role that combines field-based installation work, customer support , product setup , trainingdelivery and ongoing ...

postholder will oversee the efficient operation of the IT Service Desk, ensuring high-quality support services are delivered consistently across the business.This role combines leadership, technical awareness, and strong communication skills to drive service excellence, ensure adherence to SLAs, and support effective coordination with resolver teams and stakeholders … during high-priority incidents. Key Responsibilities See attached JD for full role details Service Desk Management Incident Coordination Team collaboration within and outside of department. Drive continual service improvement initiatives. Report on performance, incident trends, and operational metrics. Drive forward industry best practices within the business. Provide training ...

Customer Account Manager Location: Derbyshire (Office-based with occasional UK travel) Salary: 40-50K + Benefits We're working with a growing UK technology company operating within the defence and national security sector. Following continued growth, they're looking to appoint their first dedicated Customer Account Manager. … This is a newly created position that offers the opportunity to build and shape how customer relationships are managed across the business. Working closely with the Commercial Director, you'll become the trusted point of contact for a portfolio of key customers, ensuring they're supported throughout their journey ...

relationships with retailers, distributors, buying groups and commercial partners. Generate and manage a healthy pipeline of prospective customers through proactive business development activity. Lead customer meetings, presentations and commercial negotiations. Prepare proposals, quotations and commercial agreements. Work collaboratively with marketing to support product launches, promotional activity and lead generation … campaigns. Identify opportunities to increase market penetration and expand product listings within target accounts. Analyse market trends, competitor activity and customer insights to identify new commercial opportunities. Attend trade exhibitions, networking events and customer meetings to represent the business and develop new relationships. Maintain accurate sales forecasts, pipeline ...

more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it.Job Title: Field Service EngineerLocation: Field-based, South East UK including LondonWe are looking for a dedicated Field Service Engineer to contribute towards … service team across the South East with the ideal candidate being based within/around London.Getinge is a well-respected Original Equipment Manufacturer (OEM), saving lives through the manufacture and maintenance of a range of medical devices and solutions. Our Service Team is at the forefront ...

MapInfo and InfoNet Advanced Microsoft Excel skills Experience working with maps, plans and asset data Strong leadership and people management skills Excellent communication and customer service skills Strong analytical, problem-solving and critical thinking abilities High attention to detail and organisational skills Level 3 IT qualification and/ ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

providing 24-hour emergency calls nationwide. Key Responsibilities: Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Safety Technician, you will be responsible for testing, maintaining, calibrating and preparing a wide range of safety and survey equipment for both hire and customer use. You will also support customers directly and help ensure the workshop operates efficiently at all times. The equipment worked on includes: Abtec Tripods … Equipment About You Strong work ethic and team player Punctual, reliable and flexible Strong IT literacy and confidence using digital systems Good communication and customer service skills Motivated with a willingness to learn and develop Strong problem-solving ability Able to work well under pressure and as part ...

preventative maintenance and assist with the design and modification of existing systems. Support fault-finding, diagnostics and problem resolution. Contribute to delivering excellent customer service, ensuring issues are solved effectively and professionally. Travel across the UK and the republic of Ireland as required, including regular night work. Requirements ...

today the company has just over 150 full time members of staff. The company has won multiple awards for customer service and delivering the highest, exacting standards to their client base and now they need an Internal IT/Infrastructure/Governance Manager, to really delve into their ...

backups, antivirus and system performance to ensure business continuity. Maintain accurate documentation of systems, procedures, and support requests. Liaise with third-party suppliers and service providers when required. Ensure IT systems comply with company security policies and best practices. The Person Proven experience as an IT professional gained … . Experience in managing IT projects from conception to completion. Knowledge of ERP systems. Excellent troubleshooting and problem-solving skills. Strong communication and customer service abilities. Ability to prioritise workload and work independently. ...

will also provide a first point of contact for customers across various channels, such as telephone, email and face-to-face, and will process customer payments. The postholder will also support the Authoritys democratic services function. The post is permanent on successful completion of the apprenticeship and is based … Aldern House, Bakewell, with some home working available. About You - The ability to adapt to and manage various changing demands whilst still maintaining excellent customer service will be required. Good I.T. skills are essential, but training will be given on specific applications as required. - Applicants must have ...

Product Support Lead | Derby - Hybrid | Permanent | £Competitive Salary + Benefits Do you want to help shape the Future of Customer Support in a High-Growth Cyber Security Business... We're partnering with an innovative and fast-growing secure communications company at the forefront of hardware encryption technology. Based … best-in-class team from the ground up. About the role As Lead Product Support Engineer, you'll be the driving force behind customer support, combining hands-on technical expertise with the opportunity to shape and develop a scalable support organisation. Initially, you'll act as the technical lead ...

arise. To pro-actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise … covering all site\office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...