23 of 23 Permanent Customer Service Jobs in Derbyshire

the best they can be and help them along their career path In that case you'd be a great fit for Barron McCann .We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the … most prestigious names within Retail, Hospitality and Banking.We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member of our team, you will be based in the field covering the Derby area, and benefit from a … Company Car, monthly bonus, Fuel Card, full uniform plus additional company benefits and overtime.As a Field Service Engineer , you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service More ❯

Are you an experienced IT Support Engineer looking for a varied role where no two days are the same? We're working with a well-established Managed Service Provider (MSP) who deliver high-quality IT support to a diverse range of SME clients across the region. You'll join a collaborative and growing team providing both remote and onsite … customers, ensuring systems run smoothly and efficiently. Key Responsibilities for IT Support Engineer Deliver remote technical support to customers via the IT helpdesk Visit client sites to resolve IT service requests and provide hands-on support Log, track, and manage all actions through the helpdesk system Prioritise and manage your workload to deliver the best possible customer service Proactively monitor systems, manage faults, and ensure maximum uptime Support core IT processes including starter/leaver setup, asset tracking, and service provisioning IT Support Engineer Required Skills & Experience Minimum 3 years' experience in a hands-on IT support role Full UK driving licence and access to a vehicle Strong communication and customer service skills (both More ❯

part of the Country Range Group, weve been making a difference in the food industry since 1972. With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we ensure reliable service nationwide. Were proud to be a Living Wage accredited employer and were recognised as one of the Top 75 Best Companies to Work For in 2023. If youre looking … that product and supplier data across all platforms are accurate including product set-up , pricing and promotions. Ensure all integrity of product and technical data is maintained and excellent service levels are consistently achieved in the delivery of product data and technical assistance to internal departments, customers and suppliers Some responsibilities of the role include: Demonstrate a positive, customer-focused, and professional approach. Contribute to a diverse, inclusive, solutions-oriented, and customer service focussed culture. Share ideas and develop new ways of working to improve company performance and employee engagement. Demonstrate professionalism and deliver an awesome customer experience to both internal and external customers. To ensure the integrity of product and technical data is maintained More ❯

staff and 600 devices over 20 locations. This is an excellent opportunity to play a key role in supporting our business technology and ensuring a high standard of IT service across the company. Job Opportunity As IT Helpdesk Manager, you will be responsible for leading the IT Helpdesk team and ensuring the smooth running of day-to-day IT … support operations across AFI Group. This hands-on role will involve managing and mentoring the helpdesk team, overseeing incident resolution, and ensuring high levels of customer service are delivered to all colleagues. Lead and manage the IT Helpdesk, maintaining swift resolutions and exceptional service Manage and control laptops, tablets and mobile phones Procurement of IT hardware and … profit share scheme. An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available). Death-in-Service benefit of 2 x salary. Healthcare cash plan. MyAFI, a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work scheme, Aviva private medical insurance, and Holiday Trading, to More ❯

Sales Administrator. £26,000 - £28,000 Sales Administrator, Sales Support Administrator, Sales Coordinator, Customer Service professional, accustomed to working in a professional office environment. The role focusses on support of the sales team and will suit someone with strong organisational skills. Excellent business with high employee engagement, role created due to an internal promotion they like to develop … Chesterfield. They offer flexible working/working from home. Salary roughly £26,000 - £28,000 + wider company benefits. This Sales Administrator job will suit: Sales Admin, Sales Support, Customer Service, Internal Sales or similar. Experience of dealing with customers in a professional manner, dealing with enquiries, processing orders and helping to produce quotations. Excellent communication skills with More ❯

Sales Coordinator. £26,000 - £28,000 Sales Coordinator, Sales Support Administrator, Sales Administrator, Customer Service professional, accustomed to working in a professional office environment. The role focusses on support of the sales team and will suit someone with strong organisational skills. Excellent business with high employee engagement, role created due to an internal promotion they like to develop … Chesterfield. They offer flexible working/working from home. Salary roughly £26,000 - £28,000 + wider company benefits. This Sales Coordinator job will suit: Sales Admin, Sales Support, Customer Service, Internal Sales or similar. Experience of dealing with customers in a professional manner, dealing with enquiries, processing orders and helping to produce quotations. Excellent communication skills with More ❯

an acceptable commutable distance of this location and be able to travel to alternative locations. Managing a small team, the Systems Manager oversee the management, optimisation, and integration of Customer systems, from Customer Relationship Management (CRM), dispatch, invoicing, and order management systems. The role ensures these critical systems operate efficiently, are secure, and support the company’s operational … support business operations and objectives. Implement automation to streamline processes and reduce manual effort – highlighting the opportunities and the benefits. Security and Compliance: Implement security measures to protect sensitive customer and financial data. Ensure systems comply with relevant regulations and standards (e.g., GDPR, PCI-DSS) working with Breedon General Counsel and Internal Audit teams to assure this. Conduct regular … security audits and risk assessments. Manage stakeholder expectations and ensure their needs and requirements are met. Supplier Management: Manage relationships with suppliers and service providers in the form of monthly service review meetings. Negotiate contracts and ensure the quality and cost-effectiveness of services and products. Create supplier improvement plans as required. Documentation and Reporting: Maintain accurate documentation More ❯

Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning … Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full UK Driving Licence is essential. More ❯

this is the role for you . Expand business opportunities within current key accounts, agreeing supply/installation deals for multiple sites UK wide, as well as maintaining current customer base through strong customer service Building exceptional rapports with current clients & using strong relationships to open more doors, increase supply & increase profits Support the sales team in … will suit someone working as a Key Account Manager (KAM), National Account Manager (NAM), Account Manager, Senior Account Manager, Strategic Account Manager, Strategic Account Development Manager, Client Relationship Manager, Customer Key Account Manager, Customer Account Manager or Business Development Manager or similar More ❯

Are you passionate about delivering exceptional service to customers? We're seeking a skilled an IT Field Service Engineer to join our team in Chesterfield. Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventative maintenance, repairs, and expert support. The role will predominantly be working with our education … cover & Gym membership discounts Mileage Allowance: Provided for business travel Uniform: Provided for employees Flexible Working: Championing a flexible working approach for all employees Key Responsibilities: Collaborate with the service department team to conduct preventative maintenance visits and repairs on ICT & AV equipment at client sites Install and monitor classroom equipment, maintaining efficient maintenance schedules, warranty logs, and repair … arrangements Ensure licensing checks are conducted in accordance with service level agreements Provide advice, support, and handover information to clients and, when necessary, pupils on-site Liaise with third-party suppliers and provide support for complex client issues Assist clients and staff with new product demonstrations and training on hardware and software Create backups on-site for clients and More ❯

training -2 days from home Salary: 27-36k PA Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support … across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities for the role of IT Support Engineer: Provide 1st and 2nd Line IT support via … accurate records using the IT ticketing system. Follow IT security, data protection, and backup policies at all times. Skills & Experience Required: Proven experience in IT Support/Helpdesk/Service Desk/Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365/Office 365, Windows 10/11, Intune, and Azure AD. Familiar with Active More ❯

staff and 600 devices over 20 locations. This is an excellent opportunity to play a key role in supporting our business technology and ensuring a high standard of IT service across the company. About the Role As IT Helpdesk Manager, you will be responsible for leading the IT Helpdesk team and ensuring the smooth running of day-to-day … IT support operations across AFI Group. This hands-on role will involve managing and mentoring the helpdesk team, overseeing incident resolution, and ensuring high levels of customer service are delivered to all colleagues. Lead and manage the IT Helpdesk, maintaining swift resolutions and exceptional service Manage and control laptops, tablets and mobile phones Procurement of IT hardware … profit share scheme. An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available). Death-in-Service benefit of 2 x salary. Healthcare cash plan. MyAFI, a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work scheme, Aviva private medical insurance, and Holiday Trading, to More ❯

long term relationships within your portfolio of assigned customers and proactively ensuring the achievement of sales target on a daily, monthly and quarterly basis. You will liaise between your customer base and internal teams to ensure the timely and successful delivery of our products and solutions according to customer needs. You will be focused on achieving KPI’s … leader and the setting of SMART objectives. Communicate and articulate our value proposition and strategy to prospects and customers to differentiate us from its competitors. Maintain high levels of customer service ensuring that we remain a valued and key supplier. Always act as an ambassador and representative to ensure a professional image for the Company. Actively contribute and … act as a role model to our values. Develop excellent relationships with allocated customer contacts. Use all sales support resources and departments to maximise the customer's experience. Skills & Personal Attributes Minimum 2 years experience in an internal sales or field sales role Commercial and business awareness with a strong level of negotiation and influencing skills Outstanding organisational More ❯

over 20 years experience, being founded back in 2001. Our aim: to help improve your business & work-life balance through modern IT solutions by offering world-class levels of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the More ❯

over 20 years’ experience, being founded back in 2001. Our aim: to help improve your business & work-life balance through modern IT solutions by offering world-class levels of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Nottingham and Surrounding areas £30,000- £37,000- OTE 40k+ Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial … Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯