17 of 17 Permanent Customer Service Jobs in Derbyshire

small and medium-sized businesses. Our services span IT Support, Infrastructure Management and Software Development, helping clients improve productivity through innovative technology, exceptional service and ongoing support. Due to continued growth, we are seeking an experienced Senior IT Engineer to join our team. This is an excellent opportunity … technically strong IT professional to play a key role within a close-knit team, with exposure to a wide range of technologies and customer environments. The Role: As a Senior IT Engineer, you will be responsible for providing high-quality technical support, managing core infrastructure systems and helping ...

Field Service Technician (Midlands) Location: Covering Birmingham to Sheffield Salary: £40,000 + Overtime + Bonus (OTE £50,000+) Hours: Monday to Friday, 08 30 The Company We are working with a leading provider of automated storage and retrieval solutions, delivering innovative systems that help customers maximise efficiency, productivity … range of manufacturing, engineering, aerospace, warehousing, and cleanroom environments, the business has built a strong reputation for delivering high-quality technology and outstanding customer support. The Role An exciting opportunity has arisen for a Service Technician to join a growing field service team covering the Midlands region. ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Midlands area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

client is a managed Service Provider (MSP) in the East Midlands that delivers IT support and technology solutions to businesses across a range of industries. They pride themselves on providing excellent customer service and helping their clients get the most from their technology. They are looking … resolve technical problems. Full training will be provided, making this an ideal opportunity for someone who has a passion for technology and strong customer service skills but may not yet have extensive technical knowledge. Key Responsibilities Provide first-line support to customers via phone, email, and ticketing systems. ...

Service Desk Manager Derbyshire| Hybrid - 3 days onsite | We're recruiting exclusively for a Service Desk Manager to join a large, established technology function supporting approximately 4,000 users across 370 sites globally. You will lead a team of seven across the Service Desk, taking ownership … service performance while helping shape how the function develops as the business continues to grow. This is more than a role focused on ticket queues and SLAs. The business has expanded quickly, creating a genuine opportunity for someone to come in, review existing ways of working and help define ...

raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. … Resolve customer issues and complaints efficiently, ensuring a positive customer experience. Process customer orders accurately and coordinate fulfilment requirements. Maintain and update customer records within the CRM system. Handle returns and refund requests in line with company policies and procedures. Escalate complex queries or issues ...

Business Analyst. Key Responsibilities • Provide first-line support for ServiceNow users across the business. • Assist in the investigation and resolution of platform incidents and service requests. • Log, triage, and prioritise support tickets. • Monitor platform performance and escalate issues where appropriate. • Support platform testing, upgrades, and enhancement activities. • Assist with … development programmes to build ServiceNow expertise. • Collaborate with colleagues across technology and business teams to deliver excellent user support. Exposure To • ITSM (IT Service Management) • CSM (Customer Service Management) • CMDB • Asset Management • Knowledge Management • Service Portal • Integration Hub • Flow Designer • Reporting & Dashboards • Performance Analytics • Custom Applications ...

Maths and English at grade C or above (or equivalent) Business administration qualification Experience of working within a sales department Experience of working with customer databases PowerPoint More about the Sales Administrator role Provide general administrative support to the department to optimise the performance of all colleagues Produce weekly … procedures are understood and adhered to, and that mandatory training requirements are kept up to date Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Assist with any internal or external audit as required ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

help make a difference in the local community and join a friendly, supportive, and hard-working team. Applicants must have excellent communication, telephone, and customer service skills. Primary working hours - Variable, set between Monday to Friday between 08:00 and 18:30. Previous general practice experience is essential … Sensitive and empathetic in distressing situations Ability to work under pressure Other Qualities Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Employer details Employer name Castle Donington Surgery Address 53 Borough Street Castle Donington Derby DE74 2LB United Kingdom Employer's website https ...

providing 24-hour emergency calls nationwide. Key Responsibilities: Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

part of a friendly team in the reception office based at our Assessment Hub Perth House. You will be the face of our service for all visitors to the establishment and supporting our team. You will have great communication skills, and should be a keen team player with … including English GCSE or equivalent Working Knowledge of IT systems and software packages Excellent communication and interpersonal skills Good organisational and prioritisation skills Previous customer service experience Personal Qualities Essential Ability to maintain confidentiality at all times Friendly and approachable Polite and helpful manner Disclosure and Barring Service ...

This is an exciting opportunity to join Refresco UK as a Customer Specification Technologist on a 6-month Fixed Term Contract. Reporting to the Specification & Artwork Manager, you will play a key role in ensuring retailer specifications are updated and compliant with the requirements of the Deposit Return Scheme … ahead of its implementation. Working closely with Technical, NPD, Commercial and customer teams, you will help ensure product specifications and artwork are accurate, compliant and delivered on time. Customer Specification Technologist 6 Month Fixed Term Contract Kegworth What's in it for you? Annual bonus Early Friday finish ...

looking for great team players to grow with us. We are currently recruiting for an additional Technical Support Engineer to deliver exceptional technical and customer Support across our windows and doors portfolio, acting as a key technical expert. This role provides guidance and practical solutions to both internal teams … external customers, supporting all aspects of product manufacture, installation, performance, maintenance, and remediation. Working closely with colleagues across Technical, Operations, Quality, Sales, and Customer Services functions, you will help identify, investigate, and resolve product and installation-related issues, ensuring the highest standards of quality, compliance, and customer satisfaction ...

high quality technical activities across the Local Health Community. This primarily includes ownership and completion of tasks so that our customers receive excellent customer service. The post holder will support the EUD Support Manager with the development and delivery of technical activities across the local health community to ensure … comprehensively and effectively addressed through proactive and best practice ICT processes. The post holder will take a lead role in the delivery of major customer focussed projects and programmes, focusing on the design, development and delivery of fit for purpose technical activities as necessary to support current and potential ...

McCann are continuing to grow, we are looking to recruit a Scheduling Coordinator to support in planning and organising the workload of the Field Service Engineers. Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland? Our brand new vacancy … Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers ...