10 of 10 Permanent Customer Service Jobs in Derbyshire

recurring issues to the relevant engineering team or external support. Monitor equipment performance and minimise downtime and disruption. Work closely with site colleagues and customer engineering teams to resolve technical issues. Carry out repairs in line with manufacturer recommendations and industry standards. Complete technical cleaning and maintenance of automated … Health & Safety, quality and site procedures. Work independently while also contributing effectively as part of the wider engineering team. Provide professional and positive customer service as a frontline engineering representative. About You We are looking for someone who is practical, proactive and confident troubleshooting technical equipment. Essential: Experience ...

data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...

ready to step into a leadership role, or an existing team leader with strong experience in end-user support, field services, workload coordination and service delivery. The End User Services Team Leader is responsible for the day-to-day control, quality and coordination of DHU's End User Services … user commitments. This is primarily a site-based role, combining day-to-day team leadership with enough hands-on technical involvement to support service delivery, escalations and operational priorities. As End User Services Team Leader, you will: Run short daily meetings covering priorities, high-impact work, handovers, site coverage ...

experience in second-line, desktop, field engineering or end-user support Experience supporting Windows laptops and PCs, Microsoft 365, printers, peripherals and connectivity Strong customer-service and communication skills The ability to explain technical matters clearly to colleagues with different levels of knowledge Strong fault-finding, prioritisation ...

process improvement and helping drive best practice across ERP applications. Building strong working relationships across the organisation while delivering a high level of customer service and user support. THE CANDIDATE: The ideal ERP Functional Analyst: Previous experience supporting and administering ERP systems within a manufacturing, engineering, distribution ...

This is an exciting opportunity to lead and develop a team, improve operational processes, and play a key role in delivering an efficient, reliable service to our internal and external customers. We’re looking for someone who can bring people together, maintain high standards, and take ownership … running of the warehouse. The Role As Warehouse Team Leader, you will oversee daily warehouse activities, ensuring stock is managed accurately, customer expectations are met, and the team operates safely and efficiently. You’ll have the opportunity to shape warehouse operations, develop your team’s capabilities, and identify ...

hours. Prepare system specifications for projects, with typical details and simple drawings using design software where needed, helping customers choose the right solution. Visit customer sites regularly to help with project issues, including facade cavity barrier enquiries. Support fire testing, from furnace tests through to full scale fire tests … test standards task groups, look for new testing opportunities and help improve the technical department's processes. What youll bring: Experience in a customer service or technical advisory role, ideally within construction. The ability to explain technical information simply. The ability to solve problems and give clear advice ...

This is an exciting opportunity to join Refresco UK as a Customer Specification Technologist on a 6-month Fixed Term Contract. Reporting to the Specification & Artwork Manager, you will play a key role in ensuring retailer specifications are updated and compliant with the requirements of the Deposit Return Scheme … ahead of its implementation. Working closely with Technical, NPD, Commercial and customer teams, you will help ensure product specifications and artwork are accurate, compliant and delivered on time. Customer Specification Technologist 6 Month Fixed Term Contract Kegworth What's in it for you? Annual bonus Early Friday finish ...

backups, antivirus and system performance to ensure business continuity. Maintain accurate documentation of systems, procedures, and support requests. Liaise with third-party suppliers and service providers when required. Ensure IT systems comply with company security policies and best practices. The Person Proven experience as an IT professional gained … . Experience in managing IT projects from conception to completion. Knowledge of ERP systems. Excellent troubleshooting and problem-solving skills. Strong communication and customer service abilities. Ability to prioritise workload and work independently. ...

high quality technical activities across the Local Health Community. This primarily includes ownership and completion of tasks so that our customers receive excellent customer service. The post holder will support the EUD Support Manager with the development and delivery of technical activities across the local health community to ensure … comprehensively and effectively addressed through proactive and best practice ICT processes. The post holder will take a lead role in the delivery of major customer focussed projects and programmes, focusing on the design, development and delivery of fit for purpose technical activities as necessary to support current and potential ...