Customer Service Jobs in Derbyshire

Customer Service
East Midlands > Derbyshire

The table below provides summary statistics for permanent job vacancies advertised in Derbyshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 19 May 2025, comparing them to the same period in the previous two years.

6 months to
19 May 2025
Same period 2024 Same period 2023
Rank 18 10 40
Rank change year-on-year -8 +30 -19
Permanent jobs citing Customer Service 48 79 38
As % of all permanent jobs advertised in Derbyshire 13.33% 9.63% 6.24%
As % of the Processes & Methodologies category 15.19% 13.08% 6.55%
Number of salaries quoted 42 50 26
10th Percentile £25,625 £22,500 £21,750
25th Percentile £26,250 £23,125 £26,000
Median annual salary (50th Percentile) £27,500 £25,000 £31,000
Median % change year-on-year +10.00% -19.35% -27.06%
75th Percentile £44,813 £32,000 £34,688
90th Percentile £46,250 £39,875 £47,500
East Midlands median annual salary £27,500 £29,000 £31,000
% change year-on-year -5.17% -6.45% -1.59%

All Process and Methodology Skills
Derbyshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Derbyshire.

Permanent vacancies with a requirement for process or methodology skills 316 604 580
As % of all permanent jobs advertised in Derbyshire 87.78% 73.66% 95.24%
Number of salaries quoted 148 449 274
10th Percentile £23,500 £25,000 £25,375
25th Percentile £26,250 £31,250 £32,500
Median annual salary (50th Percentile) £40,000 £45,000 £45,000
Median % change year-on-year -11.11% - +5.88%
75th Percentile £50,000 £53,750 £57,500
90th Percentile £62,500 £65,000 £68,375
East Midlands median annual salary £45,000 £44,050 £50,000
% change year-on-year +2.16% -11.90% +5.26%

Customer Service
Job Vacancy Trend in Derbyshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Derbyshire.

Job vacancy trend for Customer Service in Derbyshire

Customer Service
Salary Trend in Derbyshire

3-month moving average salary quoted in jobs citing Customer Service in Derbyshire.

Salary trend for Customer Service in Derbyshire

Customer Service
Salary Histogram in Derbyshire

Salary distribution for jobs citing Customer Service in Derbyshire over the 6 months to 19 May 2025.

Salary histogram for Customer Service in Derbyshire

Customer Service
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Derbyshire region over the 6 months to 19 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derby +5 28 £27,500 -2.65% 29
Chesterfield -2 8 £42,500 +60.38% 17
Customer Service
East Midlands

Customer Service
Co-occurring Skills and Capabilities in Derbyshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.17%) SharePoint
2 1 (2.08%) Microsoft Exchange
Applications
1 3 (6.25%) Microsoft Excel
Business Applications
1 3 (6.25%) Oracle EBS
Cloud Services
1 27 (56.25%) Microsoft 365
2 16 (33.33%) SaaS
3 7 (14.58%) Azure
4 5 (10.42%) Entra ID
5 2 (4.17%) AWS
5 2 (4.17%) OneDrive
6 1 (2.08%) IaaS
Communications & Networking
1 5 (10.42%) VoIP
2 4 (8.33%) DHCP
3 3 (6.25%) DNS
4 2 (4.17%) Firewall
4 2 (4.17%) LAN
4 2 (4.17%) WAN
4 2 (4.17%) Wireless
5 1 (2.08%) Internet
5 1 (2.08%) Network Security
5 1 (2.08%) SAN
5 1 (2.08%) VPN
Database & Business Intelligence
1 3 (6.25%) Oracle Reports
General
1 25 (52.08%) Social Skills
2 15 (31.25%) Games
3 6 (12.50%) Billing
3 6 (12.50%) Finance
4 3 (6.25%) Manufacturing
5 1 (2.08%) Analytical Skills
5 1 (2.08%) Digital Healthcare
5 1 (2.08%) Health Technology
5 1 (2.08%) Marketing
5 1 (2.08%) Presentation Skills
5 1 (2.08%) Public Sector
Job Titles
1 19 (39.58%) IT Support
2 16 (33.33%) 2nd Line Support
3 9 (18.75%) Analyst
4 6 (12.50%) Account Manager
5 5 (10.42%) Help Desk Analyst
5 5 (10.42%) Sales Executive
6 4 (8.33%) Sales Manager
6 4 (8.33%) Senior
6 4 (8.33%) Senior Account Manager
6 4 (8.33%) Senior Manager
7 3 (6.25%) Administrator
7 3 (6.25%) Data Administrator
7 3 (6.25%) Data Analyst
7 3 (6.25%) IT Engineer
7 3 (6.25%) IT Manager
7 3 (6.25%) Support Engineer
8 2 (4.17%) First Line Help Desk Analyst
8 2 (4.17%) IT Support Engineer
8 2 (4.17%) Senior IT Manager
8 2 (4.17%) Support Technician
Miscellaneous
1 8 (16.67%) Self-Motivation
2 7 (14.58%) Social Media
3 5 (10.42%) Driving Licence
4 3 (6.25%) Management Information System
4 3 (6.25%) Onboarding
4 3 (6.25%) Pricing Data
5 1 (2.08%) NHS
5 1 (2.08%) SCADA
Operating Systems
1 20 (41.67%) Windows
2 16 (33.33%) Mac OS
3 6 (12.50%) Android
3 6 (12.50%) Apple iOS
4 4 (8.33%) Windows Server
5 1 (2.08%) Windows Server 2008
5 1 (2.08%) Windows Server 2012
Processes & Methodologies
1 22 (45.83%) Cybersecurity
2 20 (41.67%) Problem-Solving
3 19 (39.58%) Data Management
4 16 (33.33%) Mentoring
5 15 (31.25%) Data Privacy
6 12 (25.00%) Coaching
7 7 (14.58%) CRM
7 7 (14.58%) Performance Metrics
8 3 (6.25%) Agile
8 3 (6.25%) Antivirus Management
8 3 (6.25%) Continuous Improvement
8 3 (6.25%) Data Analysis
8 3 (6.25%) Data Entry
8 3 (6.25%) Decision-Making
8 3 (6.25%) Incident Management
8 3 (6.25%) ITIL
8 3 (6.25%) Master Data Management
9 2 (4.17%) Asset Management
9 2 (4.17%) Mobile Device Management
9 2 (4.17%) Strategic Thinking
Programming Languages
1 4 (8.33%) SQL
2 1 (2.08%) PowerShell
2 1 (2.08%) T-SQL
Qualifications
1 4 (8.33%) A+ Certification
1 4 (8.33%) Network+ Certification
Quality Assurance & Compliance
1 2 (4.17%) SLA
System Software
1 26 (54.17%) Active Directory
2 2 (4.17%) VMware Infrastructure
Vendors
1 23 (47.92%) Microsoft
2 16 (33.33%) Cisco
3 15 (31.25%) Commvault
4 3 (6.25%) Oracle
4 3 (6.25%) SAP
5 2 (4.17%) VMware
6 1 (2.08%) Meraki