2 of 2 Permanent Hardware Maintenance Jobs in Derbyshire

in the Midlands. You will be part of their UK Document & IT Solutions division, providing field-based support to customers across the region. You will deliver installation, troubleshooting, preventative maintenance, and technical support for multi-function printers (MFPs) and other hardware. The role: Install, diagnose, maintain and repair MFPs and document hardware across your territory Respond to customer … service calls and technical issues in accordance with SLAs Advise customers on preventative maintenance, machine configuration and best practice Work closely with the call centre, ensuring accurate logging, reporting and communication Maintain stock levels and service paperwork in a timely and accurate manner Escalate issues when necessary and manage multiple tasks efficiently Travel regionally to cover customers, holiday absences … and occasional overflow The candidate: Hold a full UK driving licence and comfortable travelling around the Midlands region Sound electromechanical skills, ideally with experience working on MFPs or similar hardware Strong communicator, both verbal and written, comfortable dealing with customers and internal teams Excellent organisational skills, prioritisation ability, and attention to detail Experience in field service, technical support, or More ❯

in the Midlands. You will be part of their UK Document & IT Solutions division, providing field-based support to customers across the region. You will deliver installation, troubleshooting, preventative maintenance, and technical support for multi-function printers (MFPs) and other hardware. The role: Install, diagnose, maintain and repair MFPs and document hardware across your territory Respond to customer … service calls and technical issues in accordance with SLAs Advise customers on preventative maintenance, machine configuration and best practice Work closely with the call centre, ensuring accurate logging, reporting and communication Maintain stock levels and service paperwork in a timely and accurate manner Escalate issues when necessary and manage multiple tasks efficiently Travel regionally to cover customers, holiday absences … and occasional overflow The candidate: Hold a full UK driving licence and comfortable travelling around the Midlands region Sound electromechanical skills, ideally with experience working on MFPs or similar hardware Strong communicator, both verbal and written, comfortable dealing with customers and internal teams Excellent organisational skills, prioritisation ability, and attention to detail Experience in field service, technical support, or More ❯