IT Helpdesk Support Technician
- Hiring Organisation
- Back TO Work
- Location
- Derby, Derbyshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25700/annum
worldwide IT support company has need for an IT Helpdesk Support Technician to help support one of their offices in the West Midlands. With no prior experience needed, the chosen individual will shadow colleagues, provide an excellent service to their customers and help drive innovation within … service management principles To take ownership of user Incidents and be proactive when dealing with user issues Respond to requests from users and help them resolve hardware or software requirements Support users in the use of IT equipment by providing necessary guidance and advice To escalate more complex calls ...