1 of 1 Permanent OneDrive Jobs in Derbyshire

continues upgrading systems and improving processes. Key Responsibilities Provide 1st & 2nd line support across desktops, laptops, mobile devices and applications Troubleshoot Windows 10/11, Microsoft 365 apps (Teams, OneDrive, Exchange Online) Manage tickets and resolve issues within agreed SLAs Administer Active Directory/Entra ID (user accounts, groups, permissions) Support basic networking (DNS, DHCP, Wi-Fi, connectivity issues … line support role and be confident working independently and as part of a team. Essential: Solid Windows 10/11 support experience Strong knowledge of Microsoft 365 (Teams, Exchange, OneDrive) Good Active Directory experience (resetting passwords, creating users, permissions, groups) Understanding of networking basics: DNS, DHCP, firewalls, Wi-Fi, subnets Experience handling tickets in a structured support environment Confident More ❯