Customer Account Manager
- Hiring Organisation
- EMBS Engineering
- Location
- City, Derby, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 40,000 - 50,000 Annual
What You'll Do Manage a portfolio of key customer accounts, becoming their primary commercial contact. Build long-term relationships through regular communication and proactive account management. Understand customer objectives, challenges and future requirements. Identify opportunities to expand existing accounts and introduce additional products and services. Prepare quotations, proposals … progress, delivery timelines and commercial activity. Capture customer feedback and share valuable market insight across the business. Help implement new CRM processes and customer management best practices. Ensure opportunities, actions and follow-ups are accurately tracked and completed. Essential Skills & Experience Experience in Account Management, Customer Success, Internal ...