Quality Assurance Process Manager (Associate)
- Hiring Organisation
- Capital One UK
- Location
- Mayfield, Derbyshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will … Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings ...