Technical Service Engineer
- Hiring Organisation
- Wallace Hind Selection
- Location
- Glossop, Derbyshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £52,000 - £56,000 per annum
robotics, automation, pharmaceutical, life sciences, medical, biotechnology As our Technical Service Engineer, you will: · Become the service subject Matter Expert for our customers. · Perform remote support and diagnostics. · Manage the escalation flow to ensure timely customer follow-up until issue is resolved. · Ensure Preventative Maintenance Procedures, intervals, and schedules … calls timely and professionally. · Communicate with customer, R&D, Customer Service, Product Management, Manufacturing and Sales, ensuring superior customer satisfaction. · Provide 24/7 remote and on-site service on a rotating model. PERSON SPECIFICATION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation ...