Senior Service Assurance Manager
Derby, Derbyshire, UK
Stott & May Professional Search Limited
Job Title: Senior Service Assurance Manager Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Location: Castle Donington, UK Role Type: Contract | Office-Based - 5 Days onsite Day Rate: £425 (Inside IR35) Contract Duration: 6 months The Role We are seeking a … Senior Service Assurance Manager to ensure service management delivery across assigned D&T product, platform, or infrastructure Tribe(s). Embedded within the Tribes, you will ensure IT services meet required service levels and Service Management practices are fully embedded. You will champion ITIL4, DevOps, and SecOps, balancing operational stability with delivery velocity. You … Oversee change, problem, and incident management. Liaise with senior business and technology stakeholders. Collaborate with Product and Engineering teams to ensure operational stability. Lead IT support teams and drive service level performance. Essential Skills & Experience: Strong background in Service Management. Experience managing major incidents and problem management. Experience in Logistics or Retail is preferred. TPBN1_UKTJ More ❯
Posted: