Technical Account Lead One Big Circle – Derby or Bristol Full-Time 37.5 hours over 5 Days £30,000 - £40,000 Role Summary In this role as Technical Account Lead you will be part of the Business Development Team and will work alongside the team to meet business objectives … using the AIVR or DepotMATE system and their outputs, and ensure the systems are meeting their expectations and requirements. You will help ensure the technical success of a number of accounts and projects from early stage surveys and trials, to ongoing usage of the AIVR/DepotMATE system as … well as helping identify further potential for technical advancement and system deployments. You will also have an understanding of upcoming opportunities in the Business Development pipeline and will be preparing for projects going live, liaising with all other sectors and teams as appropriate and ensuring successful activity in deployment More ❯
processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a site support engineer, you will become an integral part of our customer’s daily site operations , where you will act as a first point of contact for … and individuals to drive incident resolution forward. To support this, engineers will be expected to demonstrate the ability to approach, understand and resolve complex technical issues (3rd line) alone or as part of a multi vendor team. The role will also require inclusion into an on-call rota and … to demonstrate an excellent understanding of both software and hardware troubleshooting methodology. The candidate should be an excellent communicator who’s able to present technical detail clearly and effectively both internally and externally at all levels. Enthusiasm, self-motivation and a drive to see their team succeed are character More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom
Birchwell Associates Ltd
across the UK. With a strong focus on sustainability, innovation, and customer care, this is an exciting opportunity to join a dynamic and supportive technical team shaping the future of green energy. Why Join? Youll be part of a forward-thinking organisation that values your expertise, fosters personal and … and actively contributes to a more sustainable future. Career development, training, and collaboration are at the heart of their culture. Your Role As a Technical Support Specialist, youll play a key part in building and maintaining trust in the companys range of sustainable heating systems and services. You will … Respond to technical enquiries before and after sales, including troubleshooting, spare parts support, and general product information. Provide expert assistance to professional installers and field engineers, taking ownership of queries through to resolution. Collaborate with the wider technical support, service, warranty, customer service, and sales teams. Identify and More ❯
processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a site support engineer, you will become an integral part of our customer’s daily site operations , where you will act as a first point of contact for … and individuals to drive incident resolution forward. To support this, engineers will be expected to demonstrate the ability to approach, understand and resolve complex technical issues (3rd line) alone or as part of a multi vendor team. The role will also require inclusion into an on-call rota and More ❯