Blue Planet Advanced Technical Support: BPUAA Support EMEA
- Hiring Organisation
- Ciena
- Location
- Chesterfield, Derbyshire, UK
- Employment Type
- Full-time
Blue Planet customer cases, with a focus on UAA. Diagnose and resolve production and non-production issues in collaboration with internal teams. Develop Unix/Shell scripts to automate monitoring, data collection, and alarm generation. Perform root cause analysis (RCA) and document resolutions and learnings. Share customer feedback with ...