2 of 2 Permanent ITSM Jobs in Dereham

Head of IT Service Management (Service Owner)

Hiring Organisation
United Kingdom Government
Location
Dereham, Norfolk, United Kingdom
Salary
£ 60 K
engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head of IT Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics ...

IT Support Engineer

Hiring Organisation
VIQU IT Recruitment
Location
Dereham, Norfolk, United Kingdom
Employment Type
Full-Time
Salary
£180.00 - £220.00 per day
when required. Skills & Experience required from the IT Support Engineer: Microsoft 365 administration and end-user support. Providing 1st and 2nd Line IT Support. ITSM or Service Desk ticketing systems. Joiners, Leavers and Movers (JLM) processes. Windows desktop operating systems and standard business applications. Hardware installation, configuration and troubleshooting. Excellent … IT Support Engineer: Provide 1st and 2nd Line IT support to local and remote users via a combination of deskside support and ITSM ticketing systems. Diagnose, troubleshoot and resolve hardware, software and Microsoft 365 issues. Take ownership of support tickets from initial logging through to resolution, ensuring SLAs are met. ...