1 of 1 Permanent Conflict Resolution Jobs in Devon

this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs … In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven improvements A customer-focused More ❯