2 of 2 Permanent SLA Jobs in Devon

requests raised by users through the IT service desk, provide technical support, and undertake the necessary work required, to implement and deliver to agreed SLA's and have a high knowledge of IT system and supporting them, Such as Office 365, Windows 11 and Intune. Why work with ...

project go-lives Define and monitor performance metrics and reporting Operations & Processing Ensure clear contracts and expectations are in place for all clients Drive SLA performance, compliance and quality across processing teams Manage escalations and complex issues effectively Oversee supplier relationships relating to printing, scanning and operational systems Contact Centre ...