Permanent Data Security Jobs in Dewsbury

1 to 1 of 1 Permanent Data Security Jobs in Dewsbury

Digital Service Desk Team Leader

Dewsbury, United Kingdom
The Mid Yorkshire Teaching NHS Trust
Job responsibilities SPECIFIC DUTIES AND RESPONSIBILITIES Supervise, monitor, and evaluate the performance of the team and individuals through the analysis of quantitative and qualitative data and creation of reports, to ensure efficient service delivery to customers (e.g., monitoring of priorities, performance, and service level targets) allocating work and referring … Be conversant in the use and maintenance of the hardware and software in use within the service desk. Collect, collate, and interpret information and data regarding service desk performance to support continuous improvement. Take responsibility for the day-to-day operation of the ITSM system, contribute to the administration … date knowledge of the ITSM system, Microsoft operating systems and digital system implementations/upgrades. Administrative General administration of the ITSM system ensuring foundation data is kept up to date and relevant. Working with project teams to identify new system requirements and update the ITSM system with new information. more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted: