IT Support Apprentice
- Hiring Organisation
- QA
- Location
- Doncaster Finningley Airport, Doncaster, South Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £20,000 per annum
corporations across the UK. Our solutions empower businesses to work faster, smarter, and more securely. We offer services in connectivity, network and cybersecurity, voice, IT support, and data storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone … email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations and troubleshooting Assist in building and supporting VOIP platforms and full-fibre networks Maintain accurate documentation for hardware ...