have partnered with a market leading software company based in Poole who are expanding their support function and are recruiting for applicationsupport Engineers. You will be working within a fantastic team who are responsible for the support and investigation and management of support … and hardware managed services Resolving issues, updating customers, closing tickets and documenting if required Handling inbound telephone calls Processing emails inbound to the Support team shared mailbox Creating/updating various support documentation/knowledge articles Investigating and troubleshooting reported issues with the team Escalation of … weekends) to VIP customers (rota based) On-site client support (when required) Required Professional Skills/Experience Service-desk experience Technical & Applicationsupport experience Experience working in an ITIL-based team Experience working within strict customer SLAs High competency in MS Office applications; Word, Excel More ❯
ApplicationSupport Analyst Bournemouth , Full-time in office £35,000, 25 days holiday, Pension Scheme, Healthcare Scheme, Free Parking and more Are you looking to step up your IT support career in a growing tech-driven business? We're hiring a L2 Service Desk Agent/… ApplicationSupport professional to join our fast-paced, innovative fulfilment company as we continue to scale across the UK, Europe, and the US. About the Role You’ll be a key part of our internal ApplicationSupport team, acting as the first point of contact for … strong knowledge base Deliver excellent support and drive improvements in how we work What We’re Looking For Experience in an applicationsupport or service desk environment Great customer service and communication skills Strong problem-solving ability and willingness to learn Experience with Jira, bespoke enterprise More ❯
bournemouth, south west england, United Kingdom Hybrid / WFH Options
Algo Capital Group
A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an ApplicationSupport Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working … and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and … access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks More ❯
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Job Title: Senior ApplicationSupport Analyst Location: Fully Remote Salary: £45,000 - £50,000 + benefits 24 Month Fixed Term Contract - Flexible Working Options Such as Part Time Considered Are you an experienced Microsoft Dynamics AX specialist looking for your next challenge? If so, this could be the … is about to undergo a major transformation programme to update their legacy Microsoft Dynamics AX estate and are looking to recruit a Senior ApplicationSupport Analyst to join their business applications team. The role will cover business as usual support for their existing Microsoft Dynamics … upgrades, ensuring minimal disruption to business operations. Work closely with IT, and other departments to ensure seamless integration and operation of AX. Administer business applications to maintain user access, security, integrity and system performance. Monitor application batch and integration processes and resolve processing or data flow issues. Manage knowledge More ❯
Employment Type: Permanent, Part Time, Work From Home
a Dynamics Support Analyst to join our IT and Business Systems Operational team. You will support and maintain key business applications, including Dynamics 365 CRM and F&SCM , ensuring smooth operations and continuous improvement. Responsibilities Provide 1st & 2nd line support for users, troubleshoot … issues, and escalate complex cases to third-party vendors. Manage support tickets, ensuring SLAs are met and user queries are resolved efficiently. Perform system administration, data management, and security maintenance . Support system upgrades, testing, and deployments, ensuring successful adoption of new features. Document support … deliver training to business users. Collaborate with cross-functional teams to optimize system performance and drive process improvements. Skills & Experience Experience in IT applicationsupport (1st, 2nd, and 3rd line). Strong knowledge of Dynamics 365 CRM & F&SCM . Familiarity with SQL, databases, and software development lifecycle More ❯
bournemouth, south west england, United Kingdom Hybrid / WFH Options
Burns Sheehan
ApplicationSupport Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Salary: £60,000 (flex) + meaningful equity Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the … most exciting tech start-ups in the UK, who are looking for an ApplicationSupport Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across … shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in applicationsupport, QA, product ops, or similar cross-functional technical roles Working knowledge of SQL, APIs, terminal tools, logs, and basic scripting Comfortable using or More ❯
bournemouth, south west england, united kingdom Hybrid / WFH Options
Hawksworth
Position: Technical Support Engineer (PHP-based application) Company … Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the most impressive software company.....that you may never have heard of....even NASA … use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our client's environment, working on both Linux and Windows servers. More ❯