the Senior IT Technician Line manage the IT Technician, providing guidance, support, and inspiration; lead performance through regular supervision and annual appraisals, fostering professional development and engagement. Manage the assetmanagement system for ICT resource, including maintaining an accurate inventory of equipment. Add and remove items when needed. Manage the School’s management information system (iSams) including … Manage access to the School’s ICT network, creating user accounts and ensuring appropriate access rights in line with the School’s policies Liase with the external support regarding management of school systems, hardware and software. Work with the external support to implement new projects to improve ICT provision in the school. Providing 1st and 2nd line IT support … escalation IT company to support projects and future development. Duties and Responsibilities – E-learning To possess a good understanding of iOS software and relevant apps To assist in the management of the Mobile Device Management System (JAMF Pro) To carry out initial setup of iPads and Apple IDs (for pupils joining within the School year) and reissuing leavers More ❯
Senior Information Services Manager - Poole - Salary up to £39,500 Our client is seeking a Senior Information Services Manager to lead the management and development of IT systems and infrastructure. This role involves overseeing a skilled team, ensuring robust security and data protection, driving continuous service improvements, managing supplier relationships, and supporting digital projects. The successful candidate will ensure … relevant standards and regulations. Responsibilities: Lead the operation, maintenance, and development of ICT systems, ensuring performance, security, and reliability Manage and mentor the IT team, supporting training and workload management Oversee support services and helpdesk operations, ensuring timely issue resolution Develop and implement disaster recovery plans, security protocols, and data protection measures Maintain infrastructure including networks, devices, software, and … monitoring, feedback, and service targets Assess and introduce new technologies to support operational efficiency Develop and enforce ICT policies, procedures, and standards Manage supplier relationships and service contracts Coordinate assetmanagement, including procurement, compliance, and lifecycle planning Support digital projects and organisational change initiatives Ensure compliance with data protection, health & safety, and security requirements Experience & Skills required Significant More ❯
needed. Qualifications & Experience: Proven experience managing business applications or ERP support teams. Strong hands-on knowledge of enterprise and desktop applications, ideally including Microsoft D365, AX 2012, Workday HR, AssetManagement Software, or CRM systems. Desirable: Microsoft AX certifications or demonstrable experience in AX application and database management and design. Experience with SharePoint, DocuSign, and security administration More ❯