Applications across our group of businesses, supporting system integrations, managing support tickets, and collaborating with internal teams and external suppliers. While prior experience with our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong problem-solvers with a genuine interest in application support who are eager to learn. Comprehensive … to support internal systems and users, with only occasional travel to other sites as needed. Key Responsibilities Support Ticket Management Triage incoming tickets across internal applications (e.g., Microsoft Business Central, Slim4, Warehouse Management Systems, Trade Websites, Product Database, Zendesk). Prioritize incidents based on business impact and user urgency; escalate when required. Highlight and progress Controlled Change … support documentation, standards, and end-user guides. Curate and publish resources to the internal knowledge base to enable self-service. Knowledge, Experience and Skills required Required High proficiency with MicrosoftOffice applications (Excel, Word, Outlook, Teams). Understanding of system integrations (data flows, import/export, interfaces, error logs). Strong customer support and communication skills with More ❯
Bournemouth, England, United Kingdom Hybrid/Remote Options
Protect Line
the helpdesk ticketing system. Providing technical support for software, hardware, and network issues, escalating complex problems when necessary. Sharing responsibilities for administering and provisioning users across various systems, including Microsoft 365 (e.g., user accounts, mailboxes), and third-party applications like our CRM and phone systems. Provisioning and maintaining IT endpoints such as PCs, laptops, monitors, and peripherals. Supporting general … office infrastructure, including desk wiring and network connectivity. What Makes You Our Perfect Match? Demonstrable experience in an IT helpdesk or support role. Strong understanding of Microsoft Windows operating systems (Windows 10/11). Familiarity with MicrosoftOffice 365 administration and common applications (Outlook, Word, Excel, Teams). Ability to troubleshoot common hardware More ❯
testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues efficiently Maintain documentation, guides, and internal knowledge resources Candidate Profile: Strong MicrosoftOffice skills (Excel, Word, Outlook, Teams) Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to … prioritise effectively in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft 365/SharePoint, FileMaker Familiarity with support systems (HaloITSM, Zendesk) This is an on-site role in Poole , with occasional travel to other sites as required. Comprehensive onboarding and ongoing training will be provided. Bond Williams Professional Recruitment are an equal More ❯
Fully office based permanent fulltime position in Poole An exciting new opportunity is available to join my clients established team, supporting systems across the business. The successful candidate will have experience with an ERP system as a Superuser. We are looking for a proactive and detail-oriented individual play a key part in maintaining the smooth operation of … utilise your ERP knowledge and train as an Application Support Analyst. Comprehensive onboarding and ongoing training will be provided. This position is based on-site at our Head Office in Poole, Dorset. The role requires a regular presence at the head office to support internal systems and users, with only occasional travel to other sites as … date support documentation, standards, and end-user guides. Curate and publish resources to the internal knowledge base to enable self-service. Knowledge, Experience and Skills required High proficiency with MicrosoftOffice applications (Excel, Word, Outlook, Teams) Be a Superuser of an ERP System Strong customer support and communication skills with clear, concise updates. Solid troubleshooting and testing More ❯
or in a similar technical support role. Excellent problem-solving and communication skills with a customer-oriented approach. Solid knowledge of Windows and macOS operating systems, as well as MicrosoftOffice Suite. Familiarity with network technologies, such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi. Experience troubleshooting hardware and software issues, including desktops, laptops, printers … and mobile devices. Strong understanding of Active Directory, user management, and security principles. Ability to work independently and prioritize tasks in a dynamic environment. Relevant certifications (e.g., Microsoft 365 Fundamentals) are a plus but willingness to train for the course will be required. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for More ❯
Planning, Daily Stand-ups, Retrospectives and Backlog Refinement What do you need to thrive? Proven experience in technical analysis, delivering requirements, scope analysis and other technical artifacts Strong MSOffice skills, notably Excel and Powerpoint presentations Strong understanding of SAFe Agile Framework and scrum techniques Good understanding of software development lifecycles and enterprise architecture. Excellent stakeholder management and More ❯
undertaking supervised design input on a wide variety of civil engineering and building project - Undertaking site visits to investigate existing systems to aid evaluation of potential solutions - Predominately office based design using CAD for water related projects - Attending site during construction where your designs have been implemented - Surveying drainage systems to inform design and CCTV requirements - Designing SUDS … activities. - Support the Office Director in managing the team's workload Essential Requirements - Relevant Civil Engineering Qualification, HNC/BTEC or above BSc/MEng - Proficient in MicrosoftOffice - Demonstratable experience of AutoCAD 2D - Experience in site surveying and setting out - Experience in the design process associated with drainage and roads for commercial and residential More ❯
Lytchett Minster, Dorset, United Kingdom Hybrid/Remote Options
Rubicon Recruitment
to resolve technical queries As an Electronic Systems Engineer, your experience will include: Proven expertise in schematic capture, PCB layout, and circuit simulation Strong technical authoring skills using MSOffice Experience in new product development environments Familiarity with safety engineering principles and configuration control Bachelors degree in Electronic Systems Design, Mechatronics, or similar If you're ready to More ❯
opportunity, Band 2 engineer. No Sponsorship provided for this role. Band 2 Tenure -Dispatch & Backfill engineer Job Description Windows 7-10, Microsoft Active Directory, utilization of GPOs, MSOffice 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. · Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop More ❯
Technical Finance Support Agent Location: Fully office - based in Bournemouth Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top Place to Work - 3 Years Running We're looking for a Customer Support Specialist with a strong finance or accounting background to join our growing team. You'll play a key role in supporting … experience using accounting software Excellent written and verbal communication skills Ability to manage multiple queries and work independently Problem-solving mindset with strong attention to detail Comfortable with MSOffice (especially Excel) and ticketing/CRM tools If you enjoy helping people, understand the world of accounting, and want to be part of an award-winning tech company More ❯
New Role Due To Internal Promotion Account Manager Location: Bournemouth (Flexible Working – 3 days in office) Type: Full-time, Permanent Salary: Competitive + Commission OTE £53,00 PA If you want a predictable account management job... this isn’t it. We’re looking for someone who thrives in the fast lane — someone who can turn a renewal into … levels. Exceptional presentation skills — you own the room, whether virtual or in person. Organised and resilient — you deliver under pressure without dropping the ball. Proficient in CRM systems and Microsoft Office. Experience in construction or subscription business (desirable). Full UK driving licence (desirable). The Reality — and the Reward: You’ll juggle multiple priorities, face demanding customers, and More ❯