1 to 3 of 3 Permanent Service Management Jobs in Dorset with Remote Work Options

requests. Collaborate with 2nd Line Engineers on diagnosis and fault resolution. Essential Skills: 4+ years of demonstrable 3rd Line Cloud Engineer experience in IT service management. Exceptional interpersonal skills, emphasising active listening and questioning. Motivated attitude toward professional standards and certification-based exams. Familiarity with troubleshooting Microsoft Windows platforms more »

changes to ICT Network services. The ICT Network Manager will own and manage the Voice and Data Network area working closely with our Managed Service provider. The ideal candidate will have a previous ICT Networks exposure, ideally with related qualifications (although these can be achieved following successful appointment into … BSc or demonstrable equivalent experience which would allow them to support and deliver the requirements of the role Ability to undertake and achieve ITIL Service Management certification if not held already Project management qualification (Prince2 or Agile) Appropriate contract management experience/qualifications A high level … ICT competency as an advanced user of Microsoft M365 applications for data analysis, organisational planning and presentation purposes. Experience in strategic ICT supplier and service management in a network or telephony technology area. Proven successful project management of complex ICT projects Experience in managing large budgets Significant more »

changes to ICT Network services. The ICT Network Manager will own and manage the Voice and Data Network area working closely with our Managed Service provider. The ideal candidate will have a previous ICT Networks exposure, ideally with related qualifications (although these can be achieved following successful appointment into … BSc or demonstrable equivalent experience which would allow them to support and deliver the requirements of the role Ability to undertake and achieve ITIL Service Management certification if not held already Project management qualification (Prince2 or Agile) Appropriate contract management experience/qualifications A high level … ICT competency as an advanced user of Microsoft M365 applications for data analysis, organisational planning and presentation purposes. Experience in strategic ICT supplier and service management in a network or telephony technology area. Proven successful project management of complex ICT projects Experience in managing large budgets Significant more »