2 of 2 Permanent Continuous Improvement Jobs in Dudley

is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery … internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and mentor junior colleagues, role modelling best practice and raising standards across the team. What you … status reports. Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams. Support customers in preparing for testing and training. Drive continuous improvement and champion governance policies (PPM) within Civica. Experience as a Project Manager delivering software solutions. Local Government sector knowledge/experience is highly desirable. Strong communication More ❯

closely with finance, HR, and operational teams to streamline workflows and improve efficiency. Deliver training, guidance, and documentation to ensure teams are confident and competent users. Identify and implement continuous improvements to enhance data accuracy, reporting, and usability. Liaise with software vendors and IT teams to ensure smooth system updates, integrations, and maintenance. Monitor system performance and compliance with … solving skills with a methodical and analytical approach. Confident communicator able to train and support teams at all levels. Strong organisational skills with the ability to manage multiple priorities. Continuous improvement mindset — always looking for smarter, simpler ways to work. Why Join Us Be the go-to systems expert in a forward-thinking, supportive environment. Play a More ❯