Senior Engineer Network Operations
Kirkintilloch, Dunbartonshire, United Kingdom
Capita
The Senior Network Engineer is responsible for resolving highly complex network faults and acting as a final point of escalation for 1st, 2nd, and 3rd Line teams. This role involves identifying and resolving complex network issues, delivering service requests, and performing network upgrades. Job Description Responsibilities … changes to existing customer networks to improve performance. Complete LLD reviews of new customers/projects as part of the operational acceptance process. Prioritize network improvement changes according to risk. Review and approve network changes to be presented to CAB. Collaborate with the Platform Engineering team to enhance … network performance and resiliency. Support design and project teams on major projects for new and existing customers. Update technical documentation and diagrams for existing customers and services. Provide training, guidance, and support to other Capita teams. Provide out-of-hours support via a 24/7 rota as required. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: