rd Line IT Support Engineer Our client is seeking an experienced and motivated 3 rd Line IT Support Engineer to join their dynamic team in Dundee. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our clients. You will play a … crucial role in providing advanced technical assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is predominantly office based in Dundee. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with … a timely manner. Perform proactive system monitoring, maintenance, and optimisation to identify and address potential issues before they impact clients' operations. Assist in the design, implementation, and management of IT solutions, including network infrastructure, cloud services, and security protocols. Conduct thorough root cause analysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Document More ❯
3rd Line IT Support Engineer Our client is seeking an experienced and motivated 3rd Line IT Support Engineer to join their dynamic team in Dundee . The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our clients. You will play a … crucial role in providing advanced technical assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is on-site (daily) in Dundee, so candidates should live nearby and also possess a full clean driving licence. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including … a timely manner. Perform proactive system monitoring, maintenance, and optimisation to identify and address potential issues before they impact clients' operations. Assist in the design, implementation, and management of IT solutions, including network infrastructure, cloud services, and security protocols. Conduct thorough root cause analysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Document More ❯
Dundee Duration: 2 Months immediate start to the 29th July Application Deadline: Monday 9th June About Us: 1Office is a dynamic and innovative company dedicated to providing top-notch IT solutions. We are looking for enthusiastic and tech-savvy individuals to join our team in a work placement role as a trainee 1st Line Support Engineer. Role Overview: As … a First Line IT Support Engineer intern, you will be the first point of contact for our clients experiencing technical issues. You will gain hands-on experience in troubleshooting, diagnosing, and resolving a variety of IT-related problems. Key Responsibilities Respond to client inquiries via phone and email Diagnose and resolve hardware and software issues. Provide technical … Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Availability Monday - Friday 11am - 2pm What We Offer Hands-on experience in a professional IT environment. Mentorship from experienced IT professionals. Opportunity to develop technical and soft skills. #J-18808-Ljbffr More ❯
Dundee, Scotland, United Kingdom Hybrid / WFH Options
NCR Atleos
Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Location: [Dundee, UK] - Hybrid Department: IT Payments and Networks Reports to: [Software deployment & Campaign OPS] We are seeking a IT Support Engineer/Software Distribution Specialist to manage and execute software deployment activities … software updates and campaign content delivery to ATM devices. The ideal candidate will have hands-on experience with enterprise software distribution tools, strong Excel skills, and a background in IT support—preferably within the ATM or banking industry. Key Responsibilities Plan, schedule, and execute software distribution and update campaigns across enterprise environments, including ATM networks. Utilize various enterprise software … performance, troubleshoot distribution failures, and optimize processes for reliability and efficiency. Communicate regularly with the Account Support Organization to align deployment activities and resolve issues proactively. Work closely with IT support teams to ensure smooth delivery and minimal disruption to end-user systems and ATMs. Generate detailed reports using Microsoft Excel, including pivot tables, advanced formulas, and data visualizations More ❯
What do you want to search? Keyword Apprenticeship Type Location ITEngineer Apprentice Apply From: 26/01/2025 Learning Provider Delivered by QA LIMITED Employer ADDOOCO IT LTD Vacancy Description Duties: Logging all telephone support calls within the helpdesk system, ensuring that all relevant information is captured and correctly prioritised. Monitoring the helpdesk system for … is informed of the progress. Ensuring that all issues are updated with the full resolution details prior to closure. Logging information on the daily checklists. Key Details Vacancy Title ITEngineer Apprentice Employer Description Addooco IT are a specialist provider of Managed IT, Cloud & Communications solutions, our approach delivers a premium customer experience at an affordable … Linux and PowerShell. Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. Learning Provider QA LIMITED Skills Required Communication skills, IT skills, Attention to detail, Organisation skills, Team working, Non-judgmental. Apply Now #J-18808-Ljbffr More ❯
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to More ❯
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to More ❯
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to More ❯
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to More ❯
Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA) click apply for full job details More ❯
