IT Service Manager (IT Service Coordinator)
Dundee, Scotland, United Kingdom
The Scottish Government
The IT Service Coordinator plays a vital role in the transition and support of our IT services, and is an ideal role for developing an understanding of how the strategic and operational components of IT services interrelate. You will work in a multidisciplinary Service Management environment, managing and reporting on all areas … the new Agency. At this role level, you will: Ensure that all service and support functions remain responsive to customer needs Ensure that the service catalogue and wider IT service operations knowledge library are maintained Ensure that adequate reporting and service standards are met for your specific service Ensure that all technical change is communicated and managed, with More ❯
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