CRM - Marketing Manager - Service
- Location
- Dunstable, England, United Kingdom
looking for a CRM Marketing Manager to design, implement, optimise and automate service and transactional CRM communications that enhance the guest experience and support long-term revenue growth for Premier Inn . This role will play a key part in delivering timely, relevant and personalised communications across the guest journey … from booking confirmation through to post-stay. You'll lead CRM initiatives that improve the post-booking experience, helping guests feel informed, prepared and supported throughout their stay. Working closely with Digital Product, F&B, ancillaries, digital, data and ecommerce stakeholders, you'll shape customer-centric communications that protect conversion ...