10 of 10 Permanent Customer Service Jobs in Durham

Central Employment are working with a scaling Online Retail, KBB Interiors brand, as they look to appoint a Head of eCommerce Customer Experience, joining there SLT. Full-time office based, Stockton on Tees Up to £50,000 DOE About the Role We are seeking an experienced and commercially focused … eCommerce Head of Customer Experience to lead and shape our end-to-end customer journey. This is a strategic leadership position for someone who has spent several years operating at Head of Customer Experience level within a KBB (Kitchen, Bedroom & Bathroom) e-commerce business and has successfully ...

Customer Service & Sales Associate Location: Thornaby (Hybrid Working)- 2 Days from home and 3 in the office Salary: £28,000 - £30,000 + Bonus Are you a confident, ambitious and customer focused individual looking to build a long term career in sales? This is an exciting opportunity … same. Full training will be provided, making this an excellent opportunity for someone looking to develop a long term career within sales and customer success. Why Join? Excellent progression opportunities. Hybrid working with Mondays and Fridays from home. Annual bonus paid in July and January. 25 days holiday plus ...

Service Desk Analyst Location: County Durham Salary: Up to £30k Working Pattern: 4 Day week, 8am - 6pm Office Attendance: Hybrid working, occasional travel to other site We are recruiting for an experienced ICT Service Desk Analyst to join a growing Technology Services team. This is an exciting opportunity … support a modern IT environment, providing high-quality 1st and 2nd line technical support while contributing to digital transformation and continuous service improvement. Working as part of a collaborative IT team, you'll be responsible for supporting end users across a broad range of technologies, resolving technical issues, maintaining ...

full-time on a 1 year fixed term contract. Main duties of the job Receive, assist and care navigate patients to accessing the appropriate service or health care professional in a courteous, efficient and effective way. Provide assistance to the Practice Team and project a friendly and positive image … large, friendly GP Practice working across five surgery sites. The successful applicant will preferably have past GP practice experience as well as excellent customer service and reception skills. The post is a permanent position on completion of successful six month probationary period. A driving licence is essential ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

stakeholders and customers and is targeted with the supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Service Delivery Manager (Service Management), the successful candidate will be responsible for delivering Change … role is office based in either Chippenham or Hartlepool.Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices.ResponsibilitiesDevelop and own the end-to-end process & delivery within NEC for Change, Configuration and Release ManagementThe ability to lead ...

difference in the world!Discover more at NO AGENCIES PLEASEJob DescriptionAt a strategic level the Knowledge analyst will follow and adhere to the Customer Service Centre (CSC) Knowledge Management ProcessThe overall role includes:Continually improving the Knowledge Management processes.Ensuring that Knowledge articles within the Knowledge Base … relevance, accuracy and currency.Work closely with all areas of IT support and development to transfer knowledge allowing improved First Time fix capabilities and customer satisfaction.Work closely with Problem Management to ensure suitable work-arounds to existing problems are recorded, managed and used effectively.Examine potential areas for service improvement ...

ensuring the business gets the maximum benefit from its systems. The Role A key focus of the role will be Maximo , alongside Oracle Field Service Cloud (OFS). While these platforms are critical to day to day operations, there is currently an opportunity to develop a much more structured … Water sites across the North and South, with the flexibility to adapt training around different teams and users. Key Responsibilities Design and deliver proactive, customer-focused systems training to permanent employees, agency workers and contractors. Develop structured training and induction plans for new starters and managers. Deliver training ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

telephone in line with company procedures Any other tasks as required What you'll need to succeed Previous experience in an administration role Excellent customer service skills Accurate administrative skills Good communication and problem-solving skills Good IT Skills What you'll get in return £13.81 P/ ...