Deskside Support
Spennymoor, England, United Kingdom
Tomgandhi Consulting Ltd
as needed Create documentation for process and procedures Break-fix, troubleshoot and resolve software issues; Re-imaging computers/hard drives Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 5yrs hands on experience as deskside/Onsite … support/local IT engineer Strong Microsoft Operating System installation(Win 7Win 8.1/Win10/MAC OS X) and troubleshooting skills Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices Stong knowledge on Mac OS, and building of Mac machines , and pushing … applications via Mac servers Strong experience in troubleshooting MS office , O365 (Outlook, Word, Excel, Powerpoint etc) Strong desktop support knowledge including hardware, software, and networking concepts • Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds Good knowledge of MAC OS, IPAD and Android devices Knowledge in windows more »
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