2 of 2 Permanent NEC Housing Jobs in Durham

division and reporting to the Head of Service Delivery, the successful candidate will be responsible for delivering IT Service Desk and Incident Management to NEC colleagues and our customers. The role will have direct line management responsibility for 4 FTEs and responsibility for a wider team of 50 people … maintaining compliance with ISO20000 and will involve managing multiple distinct service desks. Responsibilities Develop and own the end-to-end processes & delivery within NEC including; Service Desk practice Incident Management practice The ability to build and lead a cohesive team split across multiple geographic locations and to manage people ...

Certified Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: Private Medical Cover funded by NEC for Employees (with the option to add family members … additional cost) 25 days paid holiday with the option to buy/sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A selection ...