Product Specialist – ITSM Platform
- Hiring Organisation
- NEC Software Solutions
- Location
- Hartlepool, England, United Kingdom
best practice in ITSM tooling. While our current platform is Ivanti, we welcome candidates with experience in other enterprise ITSM solutions such as ServiceNow, BMC Remedy, Cherwell, or similar—what matters most is your ability to own and evolve solutions for our critical ITSM capability. Main Responsibilities: Technical Leadership: Provide … actions with long-term objectives effectively. Qualifications Essential Skills Proven experience owning/managing or providing Technical Expertise on an enterprise ITSM platform (Ivanti, ServiceNow, BMC, Cherwell, etc.). Strong understanding of ITIL v4 practices and ISO20000 compliance. Ability to design and implement technical solutions within ITSM tools. Excellent stakeholder ...