1 of 1 Permanent Trend Analysis Jobs in Durham

support the Pharmacy IT systems in our pharmacies and warehouses across England/Scotland/Wales and Northern Ireland. Support network incidents providing analysis to problems using the technology monitoring platforms available. Ensure incidents are raised against the correct priority and are managed through to resolution either internally … excellent communication and customer service skills allowing you to interface between users and other resolving teams. Identify repeat incidents to problem management to ensure trend analysis is undertaken to reduce the likelihood of repeated incidents impacting colleagues. Be proactive to potential incidents using the in-depth monitoring platforms ...