Permanent Telecoms Jobs in Ealing

1 of 1 Permanent Telecoms Jobs in Ealing

IT Manager - Supplier & Service Management - Hybrid

Ealing, London, England, United Kingdom
Hybrid / WFH Options
RecruitmentRevolution.com
up to 10% annual bonusBenefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We’re a trusted leader in delivering … solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews• Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics• Lead IT governance board; maintain risk register and support ISO … build cases and track benefits• Communicate clearly with execs; use NPS/CSAT to improve supplier service What You’ll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end• Understanding Microsoft Cloud environment• Run IT Teams across Microsoft stack• Led RFPs, contract negotiations, and vendor performance reviews• Tracked SLAs and supported supplier-led change projects More ❯
Employment Type: Full-Time
Salary: £40,000 - £60,000 per annum
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