2 of 2 Permanent Wi-Fi Jobs in Ealing

Tech Environment * Microsoft 365, Exchange Online, SharePoint, Teams * Windows and macOS environments * Intune, Entra ID, Endpoint Manager * Networking including Cisco Meraki, firewalls, and Wi-Fi * PSA and RMM tools such as Autotask and Datto You Will Have * Experience in a Service Desk Lead, Senior Support, or Team Lead ...

Microsoft 365 including users, mailboxes, permissions and devices Desktop and laptop support across Windows and macOS Basic networking troubleshooting including switches, firewalls and Wi-Fi User onboarding and offboarding Working to SLAs and contributing to service improvements Maintaining clear ticket notes and documentation Tech Environment Microsoft 365, Exchange … Online, SharePoint Windows and macOS environments Entra ID and basic cloud identity management Networking fundamentals including switches, firewalls and Wi-Fi PSA tools such as Autotask You Will Have Experience in a 1st or 2nd Line IT Support role Previous MSP experience is strongly preferred Good working knowledge ...