Desktop Support Engineer
leiston, east anglia, united kingdom
Tata Consultancy Services
in the industry. Key responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support · Troubleshooting … and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows 10/11 Devices, Core Applications and management of these devices using the in-place backend infrastructure 1st Line Network Support User Account … Creation and Support Microsoft Exchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows 10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues Should work effectively with relevant teams to investigate and resolve technical issues More ❯
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