Systems Analyst
- Hiring Organisation
- Norse Group
- Location
- Norwich, Norfolk, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
Analyst is critical in ensuring the effective administration, support and development of core systems across the Group. Working closely with the Group IT Team, Business Process Owners, Operational Managers and external system support partners to ensure issues are resolved promptly, identifying the root cause to reduce reoccurrence Main responsibilities … System expert with robust understanding of how business processes are being delivered within the system to offer an effective support service. Proactively looking to identify recurring issues to understand whether these indicate a system issue or a potential training requirement. Day to day ownership of the support requests queue ...