Customer Success Lead
- Hiring Organisation
- Polkadotfrog
- Location
- Ipswich, Suffolk, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
role: We're looking for an experienced and motivated Customer Success Lead to take ownership of customer onboarding journey's and leading the Customer Success Team, based in Woodbridge, Suffolk. In this hands-on leadership role, you'll coordinate, monitor, and continuously improve how customers are introduced … tours, or training sessions is highly desirable You will also carry out all duties of a Customer Service Consultant: Overseeing and managing the customer onboarding process across the organisation Improving onboarding processes and implementing best practices Managing onboarding meetings, product tours, company presentations ...