3 of 3 Permanent Customer Analyst Jobs in East Anglia

Proclinical is seeking a Junior Customer Service Analyst to join a dedicated team. This role is focused on providing proactive, customer-oriented, face-to-face onsite support to end users. The successful candidate will be involved in the imaging and configuration of a large number of computers. … excellent opportunity for someone looking to develop their IT problem-solving skills and people skills in a supportive and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end … working with iOS devices such as iPhone, iPad & Mac, Windows hardware and meeting room technology would be beneficial. Experience in a face-to-face customer service environment is advantageous. Excellent team working skills. Strong customer service skills. Eagerness to learn and acquire new technical skills. Curious mindset with More ❯

We are looking to recruit a Customer Operations Planning Analyst, who will be reporting directly to the Workforce Planning Manager. The role focuses on the operational management of Creovai – our innovative AI-powered conversation intelligence software. You will play a crucial role in ensuring that our Customer … and increasing our ability to effectively meet the evolving needs of the market and our partners. With a strong track record and a devoted customer care team, we are dedicated to delivering exemplary support to both our partners and their clients. Key responsibilities: Provide real-time monitoring & analysis of … of Creovai and Hood Group systems Use of key systems – Creovai, Peopleware, Tableau, Awaken & Mitel to ensure increased agent productivity, schedule adherence and improved customer service. Responsible for the oversight of Creovai alerts ensuring actioned within relevant timescales About you: Proven experience in customer satisfaction, sentiment, and quality More ❯

thinkers who are ready to help push the boundaries of science and make a tangible difference in the world. Hobson Prior is seeking a Customer Service Analyst for a short-term contract role. This position is based in Garden City, Welwyn, and involves hands-on tasks such as More ❯