Permanent Customer Experience Jobs in East Anglia

8 of 8 Permanent Customer Experience Jobs in East Anglia

Technical Business Analyst

cambridge, east anglia, united kingdom
Infomedia
office, Cambridge, United Kingdom Infomedia are the global leader in retail automotive technology, providing solutions from our large suite of products in pursuit of creating efficiencies, best-in-class customer experience and sales empowerment for our Automaker and Dealership clients. Our team get to build, implement and support some of the coolest products on the market, using the … drive value and innovative solutions. Accountable for all aspects of requirements testing to ensure minimal production UAT defects are realised, and completing analysis of the results, tying back to customer impacts. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing, culminating … with implementation checkout and post-implementation support. What you’ll bring Strong ability to analyse and break complex problems into manageable parts Minimum 7 years BA experience - no graduatesplease Exposure to Data Analytics product development Strong written and verbal communication skills; strong ability to articulate complex situations and information clearly Ability to communicate and work effectively with technical resources More ❯
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Senior Tech Partner

luton, bedfordshire, east anglia, united kingdom
Hybrid / WFH Options
TUI
solutions for digital marketing across TUI. As a key bridge between digital marketing operations and technology teams, this role ensures successful implementation of digital strategies, optimising efficiency and enhancing customer experiences. This position is critical to TUI's digital transformation journey, supporting scalable performance marketing solutions in a high-growth, global context. The role also owns the commercial and … to end delivery of technology solutions, ensuring seamless integration into E2E aligned operational processes with all the regions and adjoining departments. Partner with teams in operations, marketing, finance, and customer service to identify tech-driven efficiencies, Solutions need to be connected with other (internal & external) systems and be fed with all the necessary data Lead cross-functional implementation projects … adoption and engagement by implementing effective training programs for all stakeholders in regions and stakeholder communication strategies Ensure technological implementations align with regulatory and security standards. About You Demonstratable experience in technology implementation and digital transformation roles Proven experience in leading large-scale projects within corporate environments, ideally within the travel industry Strong experience managing external technology More ❯
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Connected Car Portfolio Specialist

east anglia, united kingdom
Hybrid / WFH Options
Tiro Contracts - Contract & Interim Solutions
hybrid working. Reporting to the Connected Car Portfolio Strategy & Planning Manager, you’ll play a key role in delivering a competitive connected car service portfolio. You’ll drive strategic, customer-focused growth proposals and enhance portfolio management processes aligned with pre-PEP/PEP frameworks. This role offers a chance to influence future vehicle features and customer experiences … gathering, documentation, and prioritisation. Organise and support the bi-weekly Lean Portfolio Management forum, including agenda setting and action tracking. Your Profile: Degree qualified (Engineering or Economics) with solid experience in product planning and program management within the automotive sector, with a focus on digitalisation and electrification Proven ability to translate customer and business insights into technical solutions … Broad knowledge of connected car technologies and market trends Demonstrated problem-solving skills and ability to synthesise cross-functional contexts. Strong background in customer data analysis, process design, and requirements management. Excellent communication and documentation skills Detail-oriented with a proactive and collaborative mindset Experience working in cross-functional, global teams Familiarity with digital innovation frameworks and product More ❯
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Machine Learning Engineer

hertfordshire, east anglia, united kingdom
Hybrid / WFH Options
Rightmove
and automated deployment. Leveraging Docker/Kubernetes and workflow orchestration tools (Airflow, Prefect, Dagster). Collaborating with product, design, and engineering teams to deliver ML features that directly impact customer experience. Translating model performance into business metrics (e.g., accuracy vs cost/latency trade-offs). Monitoring deployed solutions in production and automating retraining as needed. Sharing knowledge across … the data and AI community at Rightmove. We're looking for someone who; Has impactful experience deploying and maintaining ML systems in production, ideally in larger, mature organizations or teams operating at significant scale (e.g., web-scale, distributed systems, cloud-native environments). Brings expertise in MLOps: CI/CD pipelines, Docker, Kubernetes, workflow orchestration (Airflow, Prefect), and automation. … Has experience across and understands the full ML lifecycle. Can design for long-term scalability, reliability, and resilience. Has strong programming skills with Python – essential. Has hands-on experience with ML frameworks (PyTorch, TensorFlow, Scikit-learn). Is experienced with cloud platforms (ideally GCP: BigQuery, Vertex AI, Dataflow), but AWS/SageMaker or similar is also valued. Has More ❯
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Senior Media Player

hertford, east anglia, united kingdom
Fitbox Virtual
creating bespoke music experiences for high-end hotels, bars, and retail environments. Our clients rely on us to deliver exceptional audio-visual solutions that enhance their brand identity and customer experience. Based in Hertford, UK, we're looking for an IT Workshop Manager to join our team and oversee the technical foundation of our unique services. Role Overview: As … by a commitment to quality. You should be comfortable working in a hands-on workshop environment and have the technical expertise to manage builds and stock effectively. Key Requirements: Experience in IT, AV, or a related field, with strong hands-on skills in hardware assembly or repair. Familiarity with PC hardware and basic networking. Knowledge of AV equipment is … within the AV and tech industry. Competitive salary based on experience. Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Company pension On-site parking Experience: Information Technology: 1 year (preferred) Work Location: In person More ❯
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Senior Media Player

bedfordshire, east anglia, united kingdom
Fitbox Virtual
creating bespoke music experiences for high-end hotels, bars, and retail environments. Our clients rely on us to deliver exceptional audio-visual solutions that enhance their brand identity and customer experience. Based in Hertford, UK, we're looking for an IT Workshop Manager to join our team and oversee the technical foundation of our unique services. Role Overview: As … by a commitment to quality. You should be comfortable working in a hands-on workshop environment and have the technical expertise to manage builds and stock effectively. Key Requirements: Experience in IT, AV, or a related field, with strong hands-on skills in hardware assembly or repair. Familiarity with PC hardware and basic networking. Knowledge of AV equipment is … within the AV and tech industry. Competitive salary based on experience. Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Company pension On-site parking Experience: Information Technology: 1 year (preferred) Work Location: In person More ❯
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Senior Media Player

essex, east anglia, united kingdom
Fitbox Virtual
creating bespoke music experiences for high-end hotels, bars, and retail environments. Our clients rely on us to deliver exceptional audio-visual solutions that enhance their brand identity and customer experience. Based in Hertford, UK, we're looking for an IT Workshop Manager to join our team and oversee the technical foundation of our unique services. Role Overview: As … by a commitment to quality. You should be comfortable working in a hands-on workshop environment and have the technical expertise to manage builds and stock effectively. Key Requirements: Experience in IT, AV, or a related field, with strong hands-on skills in hardware assembly or repair. Familiarity with PC hardware and basic networking. Knowledge of AV equipment is … within the AV and tech industry. Competitive salary based on experience. Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Company pension On-site parking Experience: Information Technology: 1 year (preferred) Work Location: In person More ❯
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Senior Media Player

cambridgeshire, east anglia, united kingdom
Fitbox Virtual
creating bespoke music experiences for high-end hotels, bars, and retail environments. Our clients rely on us to deliver exceptional audio-visual solutions that enhance their brand identity and customer experience. Based in Hertford, UK, we're looking for an IT Workshop Manager to join our team and oversee the technical foundation of our unique services. Role Overview: As … by a commitment to quality. You should be comfortable working in a hands-on workshop environment and have the technical expertise to manage builds and stock effectively. Key Requirements: Experience in IT, AV, or a related field, with strong hands-on skills in hardware assembly or repair. Familiarity with PC hardware and basic networking. Knowledge of AV equipment is … within the AV and tech industry. Competitive salary based on experience. Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Company pension On-site parking Experience: Information Technology: 1 year (preferred) Work Location: In person More ❯
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