4 of 4 Permanent Service Delivery Jobs in East Anglia

Life on the team As a Lead Delivery Manager within Computacenter you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will lead … effective governance model to make sure that your services deliver what we have promised to our customer and to our organisation. This means meeting service levels, meeting financial targets and supporting our Group Services colleague to grow the business and drive overall customer satisfaction, through the delivery ...

Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery … services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and innovation. What youll do As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Youll be part of a team of Service ...

Knowledge/Continuous Service Improvement Manager Location: Huntingdon, UK Clearance Level: High 'DV Vetting' UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. … meeting to gather, prioritise, review and coordinate CSI activities. Manage the CSI Register, ensuring proposals are recorded and managed through to completion. Work with service owners, Service Delivery Managers (SDMs) and process managers to capture and progress improvement opportunities. Key Competencies: Communication Verbal, written (including technical documentation ...

KPIs and compliance documentation (including FOI, ERIC returns, CAS alerts). Ensure all BEM operational processes and data systems support safe, efficient and compliant service delivery. Plan and programme PPM and reactive maintenance tasks, ensuring appropriate risk prioritisation. Provide specialist advice on building engineering systems across a large, complex ...