8 of 8 Permanent Service Delivery Jobs in East Anglia

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role ...

Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk … while contributing to wider digital transformation and service improvement initiatives. This role would suit an experienced IT support or service desk leader who combines strong people management skills with hands-on technical expertise and a passion for delivering excellent customer-focused services in a public-sector environment. ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

environment. Youll provide 1st and 2nd line support, manage core systems, liaise with third-party suppliers, and help improve IT security, resilience, and service delivery. This role offers a high level of autonomy and close collaboration with internal stakeholders and Group/HQ IT teams. Key Responsibilities Provide ...

forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation. This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered … Product Owner to shape and prioritise the product roadmap and maintain a structured backlog. Support the full product lifecycle - from concept to iterative delivery, testing, optimisation and adoption. Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists. Act as Scrum Master for the Agile Squad ...

forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation. This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered … Product Owner to shape and prioritise the product roadmap and maintain a structured backlog. Support the full product lifecycle — from concept to iterative delivery, testing, optimisation and adoption. Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists. Act as Scrum Master for the Agile Squad ...

Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, service delivery, and architecture. This role would suit an IT Support Engineer that wants to work a varied role as an Assistant IT Manager ...

Field Service Engineer Salary: £30,000 + overtime opportunities Package: Company van, fuel, and full benefits package Location: Bedfordshire/Cambridgeshire Overview We are seeking a Field Service Engineer to support, maintain and commission a range of electro-mechanical and software-driven systems. This field-based position combines … remote diagnostics, on-site technical work, customer interaction and occasional installation activity. You will work within a wider service function to ensure equipment operates safely, reliably and in line with customer expectations. This opportunity is ideal for a technically minded individual who enjoys hands-on problem-solving and representing ...