Senior Customer Success Manager UK
- Hiring Organisation
- ILT Education UK
- Location
- Kilmarnock, East Ayrshire, UK
join their fantastic team. This is a highly detail-oriented role for a motivated individual, working with their customer journey from onboarding to renewal and ensuring schools achieve measurable value from ILT Education’s solutions, including Giglets, Polylino and Nessy. Working within the Customer Success team this role … will report directly to the Head of Product and Operations for the UK. Key Responsibilities: Manage the onboarding-to-renewal journey for customers: Map and manage each stage of the customer experience, ensuring smooth handovers, timely delivery, and clear communication. Manage contract delivery and build positive relationships: Monitor ...