IT Support 1st Line & 2nd Line Engineer
cumnock, southern scotland, united kingdom
The King's Foundation
The Role: We are looking for an experienced, enthusiastic, and proactive IT Support 1st and 2nd line engineer to join our team. The ideal candidate must have the ability to take a proactive approach to IT support and good business acumen in order to understand our business model and value that IT brings to … the business. Key Tasks Specific Duties will include: Responsible for office hardware, software asset and license management Order supplies for IT office assets Support video conference systems Support remote access facilities Document procedures and systems Manage asset registers Knowledge of and logging support requests to helpdesk system. Supporting all office desktops Administering Window servers Support iPhone/Android devices Support office printers Manage and maintain SharePoint sites Ensure network security and data protection Maintain accurate documentation of IT systems and processes Set up of AV systems for small conferences and meetings Person Specification The essential skills, knowledge and experience required are: In depth support knowledge of Microsoft Windows 10, 11 & Mac More ❯
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