IT Support 1st Line & 2nd Line Engineer
Cumnock, Scotland, United Kingdom
The King's Foundation
support and good business acumen in order to understand our business model and value that IT brings to the business. Key Tasks Specific Duties will include: Responsible for office hardware, software asset and license management Order supplies for IT office assets Support video conference systems Support remote access facilities Document procedures and systems Manage asset registers … IT systems and processes Set up of AV systems for small conferences and meetings Person Specification The essential skills, knowledge and experience required are: In depth support knowledge of Microsoft Windows 10, 11 & Mac Devices In depth support knowledge of Microsoft Office 365 and SharePoint Desirable skills, knowledge and experience required are: Proven track record and … experience in Desktop support Degree or HND in IT or similar Microsoft certifications Ability to work independently Strong problem solving and troubleshooting skills Excellent communication skills Knowledge of ITIL best practices Knowledge of prevent/safeguarding? Other: The post will be based at Dumfries House, Cumnock, KA18 2NJ with the requirement to travel on occasion. Your working hours will More ❯
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