Senior Strategy Analyst
Kilmarnock, Scotland, United Kingdom
PRA Group (Nasdaq: PRAA)
Position Summary: Reporting to the Head of UK Strategy, this role will play a key part in the continued success of PRA Group UK. Paramount to our success is our ability to effectively connect and engage with our customers, the successful candidate will focus on recommending, testing and deploying continuous strategy improvements across our omni channel eco-system … the best strategies to be deployed. Experience of omni-channel Contact strategies within FCA regulated Contact Centre environment Experience of Microsoft BI Stack, SQL server, SSRS, SSIS Decision engine and Campaign Manager experience Ability to operate as an ‘internal consultant’ who can identify, assess, and deliver on improvement opportunities that have previously been overlooked Have a … customer outcomes Strong communication and interpersonal skills Must bring an intellectual curiosity, determination, and creativity to day-to-day activities Presentation & reporting skills/experience e.g., PowerBI, SSRS (or equivalent) Advanced PC Skills, to include Excel, Word, PowerPoint, and Outlook Disclaimer: The above information on this description has been designed to indicate the general nature and level of More ❯
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