1 of 1 DemandTrendPermanent Management Information System Jobs in East Grinstead

troubleshooting IT technical issues. The IT Service Desk Engineer will contribute towards the provision of a comprehensive IT and network support services to users within the Trust. Ensue Information Management and Technology (IM&T) information is processed in accordance with policies and procedures.Investigates routine enquiries and queries from staff and provides assistance and advice … comprehensive Technical IT Helpdesk service in conjunction with other IT Support Team members, as directed by the Head of IT toinclude; First Line Support: Over the telephone and helpdesk system resolving Clinical/non-clinical IT problems with guidance/training and technical know-how. Second Line Support: Onsite support resolving clinical/non-clinical IT problems by analysing … record and responding to users IT support desk tickets, managing the number of calls and prioritising calls depending to the severity. To be jointly responsible for ensuring that regular system back-ups are carried out, for maintaining and checking back-up logs and restoring files as required in conjunction with the IT Deputy Manager/Head of IT. Person More ❯